Claims Assistant

Atlanta, GA / Remote Full-Time 55,000 – 75,000 / year

As a Claims Assistant, you'll be on the front lines helping our clients recover unclaimed funds held by government agencies. You'll review claim files, gather supporting documentation, communicate with clients, and work closely with our compliance team to ensure every submission is accurate and complete.

• Review and organize client claim documentation
• Communicate with clients via phone and email to collect missing information
• Prepare and submit claims to state agencies
• Track claim status and follow up as needed
• Maintain accurate records in our CRM system
• Assist with notary scheduling and coordination

• Strong attention to detail and organizational skills
• Comfortable working with spreadsheets and CRM tools
• Self-starter who thrives in a fast-paced environment
• Previous customer service or administrative experience preferred
• Work experience with paperwork, process, and managing people and process is a plus
• College education (bachelor's or higher) in some form of management discipline
• Competitive salary with performance bonuses
• Health, dental, and vision insurance
• Paid time off and holidays
• Remote-first culture with flexible hours