IT Analyst

Description

At Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver. By combining deep human expertise with advanced technology and AI, we are helping make healthcare more affordable and accessible for everyone.

For more than two decades, Aspirion has been a market leader in revenue cycle services, specializing in some of the most complex and high impact areas of reimbursement. From challenging denials and zero balance reviews to aged accounts receivable, motor vehicle accident claims, workers’ compensation, Veterans Affairs, and out of state Medicaid, we take on the work that others cannot solve and deliver real results for our clients.

At the heart of that success is our team. Our teammates are the foundation of everything we do. With more than 1,400 individuals across the organization, we are united by a shared commitment to delivering exceptional outcomes and creating meaningful impact for the hospitals and health systems we serve.

We are building a results driven environment where high performance, collaboration, and continuous growth are expected and supported. The people who thrive here bring a growth mindset, stay open to new technology, and collaborate across teams to solve problems. You will have the opportunity to work alongside a talented and driven team, engage with innovative technology, and play a direct role in solving complex challenges that matter.

Joining Aspirion means more than taking a job. It means being part of a team that is shaping the future of healthcare operations while making a measurable difference for providers and patients alike.

The Identity and Access Management Team is responsible for managing user access for client systems and ensuring compliance with established protocols. The ideal candidate will work collaboratively with clients, operations, and implementation teams to facilitate new user requests, maintain access records, conduct audits, and support deactivation processes

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The following list reflects essential duties and responsibilities.

• Collaborate with the implementation team to establish relationships with client contacts for the activation and deactivation of user access.
• Identify and complete all requirements for new access, including form completion, user training, background checks, Federal EPLS screening, fingerprinting, credit checks, and personal credential validation.
• Document monthly audit requirements to reconcile outstanding access and follow up on open requests, ensuring completion before project start dates.

• Continuously update the Client Access Knowledge Base with any changes in client contacts or access requirements, ensuring communication with operations for a seamless process.

• Receive and process new user requests from operations via email until Service Now is fully implemented.
• Verify submission criteria and track requests, following up weekly on outstanding submissions or advising requestors on missing information.

• Conduct weekly follow-ups with client contacts regarding outstanding requests, documenting progress until completion.

• Process deactivation requests submitted via Service Now, collaborating with client contacts to remove unnecessary user access.
• Monitor and manage employee access based on terminated reports from Active Directory.

• Assist in user access audits at both the client and finance levels, generating reports and identifying discrepancies against the existing access list.
• Engage with staff to…