Customer Service Rep

JOB DESCRIPTION handle calls, emails and texts from customers and prospective customers about services provided by Wade Cleaners. Job will involve communicating with both customers over phone and in person and internally to resolve issues. Cash Handling and processing Invoices / payments.

RESPONSIBILITIES AND DUTIESWhere appropriate, resolve issues

Report issues within company

Maintain contact for long-term fixes

Bring attention past Due Accounts Receive customer communications

Determine customer needs

Accurately record customer issue

Verify account information QUALIFICATIONS/ REQUIREMENTSCapacity for high call volume

Patience with tough requests

Friendly disposition

Inclination toward problem-solving

Understand company structure

Ability to explain technical terms
We are seeking a motivated Customer Service Rep to join Paycom - ATS in Columbus, GA, United States. This opportunity is part of our work in Management & Operations, Sales. The advertised compensation is 35.000 - 52.000. We aim to respond to suitable candidates as soon as possible.