Dental Office Assistant - Business Assistant

Midtown Dental Care is looking for a Dental Receptionist
- Business Assistant to join our friendly and patient-focused team! We're seeking a positive, organized professional who enjoys creating outstanding patient experiences and thrives in a collaborative environment.

• Minimum of 1 year of front office experience
• Experience with Dentrix preferred
• Proficiency in Microsoft Office Suite
  , including Excel
• Strong communication and customer service skills
• Excellent attention to detail and organizational abilities
• A positive attitude and team-first mindset
• Experience with accounts receivable (AR) and billing in a dental or medical setting is highly desirable
• Willingness to learn and grow with training opportunities provided

• Monday
  - Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 4:00 PM

• Welcome and assist patients with a warm, professional demeanor
• Schedule appointments and manage patient communications
• Verify insurance and assist with treatment plan coordination
• Support billing, collections, and AR processes
• Maintain accurate patient records and office documentation
• Help keep daily operations running smoothly

• Supportive and collaborative team environment
• Opportunity to develop new skills and grow your career
• Stable, full-time schedule
• Meaningful work helping patients achieve healthier smiles

If you're a motivated professional who enjoys working with people and is looking for a dental team that values growth, teamwork, and excellent patient care, we'd love to hear from you!

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Heartland Dental was recently recognized by Newsweek for two awards:
America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

• Greet and welcome patients as they enter the officeto create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays,and PTO (paid time off)
• Front loaded education and training, providing youtheopportunity to develop to your full potential
• Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
• Access to on-demand Daily Pay

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training,…