Non-Financial Risk Program Manager

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Supports and implements the organization's risk program with emphasis on issues management. Assimilates and communicates issues management program to Compliance and Operational Risk. Responsible for executing the procedures to create, track, and close issues in the Governance, Risk, and Compliance (GRC) platform.

• Analyzes data for trends and education opportunities to support the efforts of Issue Management.
• Provides day-to-day support related to issue management to Compliance and Operation Risk to build a culture and climate focused on pro‑active awareness of, and continuous improvement in, issue management, utilizing existing training materials and developing presentation materials where applicable.
• Manages and utilizes dashboards and reporting to meet regulatory requirements of the Issue Management program.
• Participates in management risk committees as warranted.
• May orient, train, assign and review work to junior level team members.
• Develops governance and facilitates the annual review of policies and procedures for accuracy and compliance.
• Provides risk‑based training as appropriate.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Bachelor’s degree in a related discipline or an equivalent combination of education and experience.

5+ years risk management experience or an equivalent combination of education and experience.

• Knowledge of Power BI and/or other reporting tools
• Regulatory experience in the banking industry

• Mid‑Senior level

• Full‑time

• Finance and Sales

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