Trust Asset Coordinator

Job Summary

Provides operational administration of client assets related to asset movement, balancing and reconcilement, unique asset bookings, removals and adjustments, charitable gifting. Analysis, reporting, quality control and training.

• Provides administrative support for all asset holdings movement, cost basis adjustments and market value changes within client accounts including new account asset booking, asset transfers, unique asset bookings, removals and adjustments, cash movement and charitable gifting. Performs client bill payment as a 3rd party bill payment service. Prepares weekly internal deposit account interest rate schedule for use by clients and internal STC staff.
  
  Administers the STC Signature Medallion stamp program.
• Performs analysis and subsequent processing of class action claims to compute allocation of claim proceeds to client accounts. Coordinates the responses of corporate actions from clients, their relationship managers, their investment managers and external vendors to ensure appropriate market-based transactions are performed in client accounts.
• Prepares reconciliations and reports of client cash positions used for internal, client and regulatory purposes. Performs daily, weekly, monthly and quarterly reconcilements of cash positions with external vendors and clients. Prepares monthly/quarterly reconcilements of internal house accounts used to facilitate client/internal transactions. Prepares multiple regularly scheduled report of asset account activities and positions utilizing the trust accounting system and various Microsoft applications for internal, client and regulatory purposes.
• Resolves client account inquiries. Responds to client account inquiries from non-operational STC staff, clients, investment managers, transfer agents and external vendors, researches and resolves complex account issues as needed in a timely manner.
• Trains internal non-operational STC staff, clients and external vendors on the functionality of the trust accounting system including ancillary systems used in order to provide assistance in performing their various responsibilities.
• Performs quality control analysis to ensure compliance with internal and external procedures, processes as well as audit/compliance/regulatory requirements for transaction processing. Works directly with internal audit and external examiners to produce positive audit/SOX review results throughout the year.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Performs other related duties as required.

Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

• Requires a level of knowledge normally gained with a high school diploma or equivalent

• 5 years experience

• Five years financial services experience including four years wealth management operational experience
• Proficiency with Excel and Word
• Strong analytical skills
  
  Ability to work independently to meet multiple deadlines throughout the day
• Attention to detail

• Trust Operations experience

Mid-Senior level

Full-time

Finance and Sales