Hospice Sales Representative, Columbus, GA

Hospice Sales Representative, Columbus, GA - Pro Health Home Health and Hospice

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Pro Health Group | Home Health & Hospice

Care Transition Coordinator Job Description

Reports to Director of Marketing and/or Region Manager.

Care Transition Coordinators serve as the primary liaison between the company and referral sources. Responsible for developing, maintaining and servicing community relations in several settings. Serves as a resource to provide education and information on company’s programs and services to patients, caregivers, physicians, case managers, discharge planners, social workers and others. CTC is responsible for obtaining patient referrals within the assigned territory for the company.

Works closely with Branch Directors, Admission Services, Hospice, Physicians, Patients, General Public and Health Care Facilities.

• Education:
  
  Required:
  
  An Associates Degree in Business, Nursing, Marketing, or Healthcare related field. In lieu of degree, five or more years of experience in Business to Business and/or industry selling experience. Desired:
  Bachelor’s Degree in Business, Nursing, Marketing or Healthcare Related Field. Formal sales training also preferred.
• Experience:
  
  Required:
  
  One year of sales experience. One or more years of related nursing experience may be substituted for sales experience. Desired:
  Two to five years of sales experience. One or more years of sales or nursing experience in home health or hospice.
• Licenses, Certifications, and/or Registrations:
  Current Alabama Driver’s License;
  Current Automobile Liability Insurance.
• Equipment/Transportation:
  Reliable Transportation;
  Cell Phone.
• Specialized Knowledge and
  
  Skills:
  
  Medicare guidelines for home care services; communication and relationship development skills; problem identification, resolution and strategic planning; communications, public relations and health education; basic knowledge of sales; community assessment identification related to geriatric needs.
• Personal Traits, Qualities and Aptitudes:
  Knowledge of physician, hospital, skilled nursing facility, case management and discharge planning service needs; ability to effectively communicate homecare and hospice services with all levels of the healthcare industry; ability to accept responsibility for the direction, control and planning of activities; ability to handle stressful situations and deadlines; strong communication skills; promotes team efforts and works well with others; respects confidentiality;
  
  manages multiple assignments; travels within assigned territory.

• Manage Sales Performance:
  Monthly Home Health and/or Hospice budgets are met; review territory regularly; conduct sales meetings; prepare and engage.
• Territory Management:
  Effectively target territory; develop call plans; strategic planning; identify new referral sources; maintain data on tracking systems; meet call quotas; maintain assignment reports.
• Customer Knowledge and Market Dynamics:
  Know referral sources; understand organization structure and key decision makers; assess market potential; evaluate competition; determine referral source productivity.
• Strong Selling
  
  Skills:
  
  Pre‑call planning; knowledge of sales process; relationship building; appropriate use of resources; problem solving and conflict resolution.
• Administrative Duties:
  Attend meetings; complete assignments on time; document sales calls by Monday 8 am; log expenses and reports; follow up on pending referrals; complete timesheets and mileage by Monday 9 am.

Travel by car to physician offices, hospitals, community centers, and events, with exposure to all extremes of weather. Environments may be unpredictable and not under control of the Agency.

• Limited to full range heavy work requiring sitting, standing, walking and driving.
• Vision, hearing and dexterity to maintain a driver’s license and operate a vehicle.
• Ability to climb stairs, use elevators and maneuver on all types of terrain.
• Effective oral and written communication; give and receive instructions.
• Exert force up to 50 pounds occasionally, up to 25 pounds frequently, up to 10 pounds constantly.

Entry level

Full‑time

Sales and Business Development

Home Health Care Services