Social Worker G124 Fire & EMS - Community Care
Listed on 2026-10-12
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Healthcare
Community Health, Human Services/ Social Work, Public Health -
Social Work
Community Health, Human Services/ Social Work, Public Health
The Social Worker works under the general direction of the Deputy Chief of Emergency Medical Services. This is a civilian (non-sworn) position within the Fire-EMS Department. The Social Worker, with an emphasis on case management, is responsible for supporting the Columbus Correct Care (CCC) initiative, which focuses on providing integrated medical, behavioral, and social services to vulnerable community members.
The Social Worker will work collaboratively with EMS personnel, healthcare providers, and community agencies to connect utilizers of emergency services and individuals with complex needs to appropriate resources. This position will have broad visibility across community health initiatives and will play a critical role in reducing unnecessary EMS transports, improving patient outcomes, and addressing social determinants of health. This is an externally facing position engaging with community members in the field on a regular basis.
Generalresponsibilities include:
- Supporting the CCC mission to provide the right care at the right time.
- Promoting organizational values of professionalism, respect, integrity, diversity, and excellence.
- Facilitating partnerships between Fire-EMS and community stakeholders to enhance service delivery.
- Care Coordination and Advocacy– Provide resource navigation, client advocacy, and care planning for individuals requiring social support (housing, food security, mental health).
- Community Engagement– Conduct in-home visits and follow-up assessments for referred patients;participate in outreach programs targeting underserved populations.
- Collaborative Partnerships– Work closely with CCC partners,Fire andEMS personnel, and external agencies to deliver integrated care solutions.
- Program Development– Assist in developing culturally competent, non-emergency services for vulnerable populations.
- Data and Compliance– Maintainaccuraterecords, ensure HIPAA compliance, andparticipatein data collection and reporting for program evaluation.
- Training and Education– Provide feedback and training toFire andEMS personnel related to CCC initiatives.
- Performs other related job duties as assigned.
Employees at all levels are expected to work effectively together to meet the needs of the community and the organization through work behaviorsdemonstratingthe City’s values. Employees are also expected to lead by example, demonstrate the highest level of ethics, carry out a continuous effort to improve operations, work processes, and work cooperatively and jointly to provide continuous improvement and customer-driven service.
- Ability to communicate effectively, verbally and in writing.
- Ability tomaintainconfidentiality and exercise sound judgment.
- Strong organizational and interpersonal skills.
- Coordinate care plans andmonitorprogress.
- Facilitate partnerships andmaintainstakeholder relationships.
- Maintainaccuraterecords and ensure compliance with legal and departmental standards.
- Ability to work in varied environments, including homes, shelters, and field settings.
- Must be able to work flexible hours, including evenings and weekends.
Bachelor’s degree inSocial
Work, Mental Health, or Community Health-related field. Minimum of three (3) years of experience in social service assessments, crisis intervention, and care planning.
Valid Georgia driver’s license.
U.S. citizen or resident alien.
Must pass drug screen and background check.
Licensed Social Worker.
Master’sdegree inSocial
Work, Mental Health, or Community Health-related field.
Experience in community health or emergency services.
Familiarity with Mobile Integrated Healthcare programs.
Knowledge…
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