Crisis Services Specialist- Region Field Office

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Job Title:

Crisis Services Specialist
- Region 6 Field Office
- Columbus Agency:

Department of Behavioral Health and Developmental Disabilities Job

Requisition :

Not Applicable (United States of America)
Compensation Details:

BASED ON EDUCATION AND EXPERIENCE

Job Description:

Job Title:

Crisis Services Specialist
- Region 6 Field Office
- Columbus Workplace:
Columbus, Ga.Hybrid: 2 days per week in office

Travel: 40% throughout the 31 counties that make up Region 6

Job Summary:

§ Under the supervision of the Regional Director, the Crisis Services Specialist is responsible for supporting individuals with behavioral health challenges and providers by assuring easy access to high quality care; monitoring and expediting the care of individuals from community to the state funded crisis system (Behavioral Health Crisis Center, Crisis Stabilization Unit, State Hospital, State Contracted Beds, Mobile Crisis Teams);

responding to individual and family concerns and complaints; and collaborating with internal and external partners to improve the overall functioning of the state funded crisis system. Job

Responsibilities include:

§ Oversight of regional crisis system and individuals in crisis to include Adult and Child services to ensure coordination between the Georgia Crisis and Access Line (GCAL), mobile crisis, law enforcement, hospitals, Behavioral Health Crisis Centers (BHCC), Crisis Stabilization Units (CSU), State Contract Beds (SCB), state hospitals, and Developmental Disability Crisis Home providers.§ Monitor CSU/BHCC/SCB review of individuals for placement, assist with transfers to state hospitals and ensure quality discharge planning occurs from CSU/SCB to decrease likelihood of readmission.§

Monitor bed board to include identifying individuals who have not been reviewed or evaluated in a timely manner and ensure resolution of issues with providers and external stakeholders (law enforcement officials, jails, Emergency Departments (ED), probate courts).§ Build and maintain relationships with community hospital systems in the region, to assist with IDD individuals presenting at community emergency departments.§ Collaborate with regional IDD staff responsible for finding residential or other providers as individuals with IDD in crisis stabilize and are no longer in crisis.§

Collaborate with regional CYF specialist staff responsible for finding residential or other providers as in Children and Adolescents in crisis stabilize and are no longer in crisis.§ Coordinate and collaborate with law enforcement, jails, ED, and other community partners to ensure individuals receive the appropriate level of care. In addition, the Crisis service specialist should approve admittance to DD Crisis homes.§

Determine training needs and provide opportunities for providers to receive training and technical assistance.§ Coordinate and participate in joint meetings to resolve crisis related barriers.§ Ensure providers adhere to crisis related policies and procedures.§ Perform periodic site visits to DBHDD state funded crisis providers (i.e., CSU, BHCC, SCB facility, IDD crisis homes). Visit purposes include but are not limited to building and strengthening relationships, maintaining awareness of the physical condition, staffing at the sites and identifying any needs that require a DBHDD response.§

Facilitate and coordinate regional crisis…