IT Infrastructure Manager; Perm
Job in
Columbus, Muscogee County, Georgia, 31900, USA
Listing for:
Futurewave Systems, LLC.
Full Time
position
Listed on 2025-12-20
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly
USD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
Position: IT Infrastructure Manager (Perm Hire)
is a financial services company based in Columbus, Georgia, with approximately $29 billion in assets. They provide commercial and retail banking, investment, and mortgage services to customers.
Job Description Responsible for team management and support of Server build / OS support; to include Linux, Microsoft Server 2008 R2, Server 2012 R2.
Responsible for team management and support of Microsoft Exchange, Microsoft Group Policy, Microsoft AD, Enterprise Faxing.Responsible for team management and support of Enterprise Backup Solutions and Enterprise Citrix Environment.Responsible for all aspects of people leadership; setting expectations, coaching, counseling, training, developing, evaluating, feedback, hiring, discipline and separations. Determines necessary mix of skill set. Manages staffing issues in a constructive and timely manner. Responsible for overall morale of team and promoting cohesive attitude. Establishes staffing/resource plans, determining appropriate mix of sourcing opportunities (outsourcing, off shoring).Responsible for overall Organizational Effectiveness. Builds expert knowledge in our industry and conveys knowledge to others.Responsible for compliance with applicable policies and procedures. Participates in setting policies and procedures. Promotes governance and process adherence. Establishes and maintains high-quality relationships with all levels across the company and with external partners. Pursues excellence in all aspects of technology solutions.Operates within broad goals and objectives. Assesses impact and makes strategic decisions.Final decision authority for department budget and project activities. Possesses the expert knowledge to identify opportunities for change and the ability to convey the need for change.Works with business units to set priorities and annual investments. Responsible for all aspects of budget for supported products and services.Challenges others to develop as leaders while clarifying roles and responsibilities.Coordinates communication with all areas of the enterprise that impact the scope, budget, risk and resources of the work effort being managed. Executes on project activities with activities of business unit(s). Coordinates request for changes from original specifications and ensure proper change communication and impact analysis.Ensures that projects follow the established System Development Life Cycle standards and tailors this methodology to meet the project and audit standards.Works closely with the end user, business technologists, and others to understand and prioritize business goals and information needs; participates in the development of system requirements and design specifications; refines conceptual systems design requirements into the technical design.Assists other development staff, Project Manager(s) and/or Business Analyst in identifying and prioritizing opportunities for utilizing IT to achieve the goals of the enterprise and ensures project dependencies are clearly defined and addressed.Continually seeks and capitalizes upon opportunities to increase internal client satisfaction and deepen client relationships.Manages all aspects of systems analysis, design, development, installation, maintenance, and enhancement for mission-critical application systems for an assigned business unit/area.Develops technical related responses to Requests for Quotes (RFQ's); addresses technical product issues, delivering and installing new software releases.Provides direction and integrates activities with other IT departments; ensures successful implementation and support.Manages the day-to-day activities of the assigned area. Provides leadership, direction and growth opportunities to members of the department, performing those responsibilities in accordance with the Company's policies and applicable laws. Responsible for interviewing, hiring, planning, assigning or directing work, appraising performance, disciplining team members and resolving problems.Manages the development and delivery of training for internal IT and external users to ensure productive use of existing and new systems.Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.Performs other related duties as required.Qualifications
10 years of IT work experience, including 5 years managing projects. Experience with projects in multiple technologies and functions; demonstrated experience managing customer relationships.
Required Knowledge, Skills, & Abilities:
- Possesses a combination of business, behavioral, and technical leadership skills, the most important being an understanding of the customers' business needs, processes, and functions.
- Experience in supervising support operations for a multi-site environment, budget and…
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