Assistant Manager, Clinic Operations

Company Overview

Summit Spine and Joint Centers (SSJC) is on track to become the largest comprehensive spine and joint care provider in Georgia, with more than 40 clinic locations across GA, NC, and SC, and plans for future expansion. SSJC offers clinical, surgical, and imaging services and is seeking qualified individuals to join our growing network to deliver exceptional care and support across our locations.

To be successful in this role one must be able to oversee general clinic and ASC operations, establish and implement goals, objectives, policies, procedures, and systems for the department. This full‑time, benefits‑eligible position reports to the Director of Clinical Operations and is based in Columbus and Newnan, GA, with initial training in Lawrenceville, GA.

• Oversee general clinic and staff operations, establishing and implementing goals, objectives, policies, procedures, and systems for the department
• Project manage initiatives directed by the Director of Clinic Operations or COO, contributing to process improvement and positive P&L growth
• Serve as liaison between leadership and employees, promoting staff performance improvement through training and performance evaluation
• Contribute to the development and implementation of structured employee training programs for all clinic staff
• Partner and collaborate with physicians and Administration to ensure clinical standards, regulatory requirements, and operational workflows support the overall company mission
• Coordinate with Human Resources and Employee Scheduling to ensure adequate staffing for all locations under your purview
• Coordinate with 3rd party services to ensure continued company operations
• Gather, analyze, and report data for fiscal and statistical analysis
• Additional duties as assigned

• Cohesive leadership and customer service skills required
• Ability to become a core trainer and super user of EHR (E Clinical Works)
• Excellent communication skills, both verbal and written, with fluency in English; multilingual a plus
• Strong interpersonal, leadership, and problem‑solving skills, and the ability to address issues with staff
• Ability to train, mentor, and motivate staff
• Emotional intelligence and demeanor while assessing performance of employees, implementing change, ensuring accountability, and rewarding achievement

• Must be willing to travel to all assigned locations
• Experience using eClinical
  
  Works preferred
• A minimum of 1 year of clinical experience required
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience

Location: Columbus and Newnan, GA
Salary: $66,000.00 – $