Quality Clinic Supervisor; Onsite

Quality Clinic Supervisor (Onsite) – Pratt & Whitney

• Location: PW103:
  Midland GA 8801 Macon Road , Midland, GA, 31820 USA
• Date Posted:
• Country: United States of America
• Role Type: Onsite
• Citizenship Requirement: U.S. citizenship required
• Security Clearance: None/Not Required

Pratt & Whitney is working to transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. We seek people who drive it, and are ready to explore in an environment where talent takes flight beyond borders. Your passion and commitment will welcome you into a tight‑knit team that takes our mission personally and shapes an industry evolving fast to the future.

The difference you make is on display everyday.

The Quality Clinic is a challenging, fast‑paced, high‑visibility environment. The Quality Clinic Supervisor will manage multiple issues at once, work well with others, and lead by influence.

• Set day‑to‑day operational objectives for tech team members
• Coordinate the Escape Management Process: population bounding, leading/coaching investigation teams to identify robust root causes, and following up on corrective action implementation
• Facilitate and coach cross‑functional Problem Resolution Teams (PRTs) for escapes
• Foster and maintain cooperative relationships with Quality Engineer, Procurement, Program Quality, Product Recall, Customer Support, DCMA, and leverage clinic‑to‑clinic interaction across PW enterprise
• Manage Customer return process. Improve RCCA proficiency throughout assigned organization. Drive personal improvement in RCCA competency
• Maintain Quality Clinic and/or individual certifications. Support the maintenance of all Clinic Metrics
• Maintain CORE (Customer Oriented Results and Excellence) discipline and certification

• Bachelors Degree and minimum 2 years’ experience in engineering, manufacturing, project management, quality or a closely related industrial environment
• Familiarity with the 8D investigation process
• Proficiency with Microsoft Office applications
• Understanding of continuous improvement tools such as Six Sigma and Lean concepts

• Degree in Engineering
• Knowledge of CORE/Root Cause tools and proficiency in driving robust, systemic RCCA
• Experience in a team lead/supervisory capacity
• Project management and presentation experience
• Results‑focused work ethic to resolve issues in a timely manner
• Certification in Red‑X / Six Sigma / similar data‑driven problem‑solving approach preferred
• Working proficiency in SAP preferred. Knowledge of non‑conforming material management processes

This role is onsite. Employees in onsite roles work primarily onsite, including all production and maintenance workers essential to engine development. Candidates may be asked to attend select interview steps in‑person at an office location.

Salary range: $66,000 USD – $130,000 USD. Benefits include medical, dental, vision, life insurance, short‑term and long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Hired applicants may also be eligible for incentive compensation programs based on performance.

This is a U.S.‑based role. If you reside in a U.S. territory, appropriate pay structure and benefits will apply. The application window closes approximately 40 days from the posting date but may be shortened or extended by the company.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.