CNA Staffing Supervisor

Position: CNA Staffing Supervisor (33698)
JOB DESCRIPTION DATE: 12/10/2025

POSITIONTITLE:CNA Staffing Supervisor

REPORTS TO:
Team Manager

FLSA STATUS: Exempt

SCHEDULE:
Full Time

Essential Functions

Manages the provision of patient care by an interdisciplinary team for hospice patients and families. Monitors expected level of care and documentation based on regulatory and agency standards. Manage the personnel functions and performance of an interdisciplinary team. Supervises Home Care CNAs and CNA Staffing Specialist. Make assignments and schedules to ensure that patient care needs are met. Ensures quality of care provided by assigned staff.

Supervisory Responsibilities

Direct

Supervise and direct all patient care activities CNAs and CNA Staffing Specialist.

Indirect:

As assigned
Challenges in Position

• Flexible work schedule, including evenings and weekends as needed. Coordinate several tasks at one time.
• Frequent interruptions.
• Ensuring care is not interrupted due to staffing variations.
• Frequent schedule changes and prioritization of staffing needs.
• May encounter staff, patients, and families in high emotional states.
• Deal with sensitive issues concerning staff, patients, and families.

Decision Making Latitude

IndividualDecisionMaking Parameters

May hire CNAs, and CNA Staffing Specialist after consultation with supervisor; scheduling of CNA staff; routine disciplinary actions; manage routine patient/family issues. Prioritize CAN staffing needs and assign staff to meet patient care needs. Performance evaluations and disciplinary action.

InCollaboration with Management

Hire CNA's in collaboration with clinical senior management; disciplinary actions that require more than verbal or written counseling including termination; unusual or complex patient or family issues
Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with professionalism and mutual respect for all. The requirements in this job description are representative of knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience

• Associates degree from an approved school of nursing required.
• Bachelor's degree from an approved school of nursing preferred.

• 2-3 years in progressively more responsible related work experience with one-year concurrent experience in home health/hospice.

Certificates, Licenses, Registrations, Vaccines

• Current Georgia and Alabama RN License, or valid eNLC compact RN license, required
• BLS CPR certification required
• Current CHPN certification required or must be obtained within one year of position placement.
• Valid United States driver's license with a good driving record required
• Reliable personal transportation required
• Influenza vaccine during influenza season (Nov.
  
  - March) required

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Language Skills

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to sensitive inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management, public groups, and/or boards of directors.

PositionRequirements(notall-inclusive)

• Knowledgeable of Medicare Conditions of Participation for Hospice & Inpatient Hospice (Part 418.100), Medicaid regulations, TJC standards of Hospice & Inpatient Hospice, Georgia State Hospice regulations, and Columbus Hospice Policies & Procedures.
• Understanding of and ability to guide others in the provision of aggressive hospice care and control of symptoms, particularly pain.
• Assign new patients to the appropriate clinical staff and re-assign as needed to ensure coverage of patient care.
• Supervise home care CNAs and CNA Staffing Specialist.
• Review scheduling with CNA Staffing Specialist to ensure consistency and best utilization of CNAs. Be proactive and flexible with staffing to ensure the best care possible while remaining within budget.
• Monitor and review CNA reporting in EMR system for accuracy and completeness. Monitor and review CNA mileage reporting for accuracy and legitimacy.
• Monitor and review CNA timecard reporting for accuracy and completeness.
• Perform annual supervisor evaluation on home team CNAs while the CNA is caring for a patient, in conjunction with the annual performance evaluation.
• Ensure that CNAs receive supervisory visits by home team RNs every 14 days, and that supervisory visits are documented appropriately and timely; ensure that at least one of the supervisory visits every 14 days is in person, with CNA performing care during visit.
  • Exception: CNA supervisor will perform supervisory visits every 14 days for patients with Medicaid; may delegate to…