Field Service Technician Apprentice

Overview

Field Service Technician Apprentice - Columbus/ Central Georgia. This is an entry level position where the Apprentice will train alongside an experienced technician to learn the installation and maintenance standards for electronic security systems.

• Shadow an experienced technician and learn the following:
  Responding to installation projects and service calls within the assigned area with the objective of installing and/or restoring the system to full functionality.
• Follow processes and procedures to ensure that all assigned tasks are handled in accordance with Tech Systems’ policies and procedures.
• Communicate with Customer Service Representative regarding status, progress, and resolution of all assigned tasks.
• Operate under OSHA Safety Guidelines with an understanding of and adherence to TSI Safety Manual and Policy.
• Assist with other technical support issues and duties, as needed.

• Education:
  
  High School Diploma or equivalent.
• Experience:
  
  Some electronics or low voltage background or education a plus. Installation experience of card access and CCTV a plus but not required.
• Knowledge, Skills, &
  
  Competency:
  
  Basic computer skills (MS Word, Excel, Outlook), Smartsheet; IT skills with understanding of IP systems; good working knowledge of hand and power tools; excellent customer service skills; ability to manage multiple projects; strong critical thinking and problem resolution; detail-oriented with excellent organizational skills; ability to work accurately, efficiently, and independently; observance of all safety regulations; strong written and verbal communication skills;
  
  strong time management and interpersonal skills; ability to work with Tech Systems’ staff, vendors, and customers and to build teams.
• Driver’s License:
  Must have a valid driver’s license and a clean driving record satisfactory to Tech Systems’ automobile insurance carrier.

Job duties are performed at client sites. Regular physical activity required, including walking, standing, sitting, climbing, stooping, lifting objects up to 50 pounds, and occasionally more than 50 pounds. May involve exposure to hazards such as electricity and electrical wiring. Driving and other travel required.

• Seniority level:
  Internship
• Employment type:
  
  Full-time
• Job function:
  Engineering and Information Technology
• Industries:
  Security and Investigations