Senior Programmer Analyst

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Full Time Professional Columbus, GA, US

2 days ago Requisition

Salary Range: $77,241.82 To $96,553.20 Annually

The Senior Programmer Analyst provides technical leadership in the design, development, implementation, integration, support, and continuous improvement of enterprise applications that support Columbus Water Works operations and strategic objectives. The position independently leads complex assignments, improves the reliability and quality of business systems, and serves as a senior technical resource within Information Services.

The position develops software solutions, SQL Server databases, reports, Power BI dashboards, REST API integrations, and Microsoft 365 solutions while supporting Lawson ERP, ADP, AUS Infinity CIS, Cityworks, and other enterprise platforms. The role mentors team members, coaches business stakeholders, and works with departments to improve processes, train users, and support successful adoption of technology.

• Lead the analysis, design, development, testing, deployment, and maintenance of complex enterprise applications and integrations; evaluate solution options and recommend sustainable designs.
• Design, optimize, and maintain SQL Server databases, T-SQL queries, stored procedures, views, and data processing solutions; resolve performance and data integrity issues.
• Develop and maintain REST API integrations and data exchanges between on-premises and SaaS applications, including validation, error handling, monitoring, and recovery procedures.
• Develop Power BI dashboards, SQL reports, Crystal Reports, and operational analytics; validate business definitions and results with stakeholders.
• Develop Microsoft 365, SharePoint Online, and Power Automate solutions that improve workflows and reduce manual effort.
• Conduct code, SQL, design, and documentation reviews; maintain source code in Git Hub and establish consistent development, testing, and secure coding practices in coordination with IS leadership.

• Mentor Programmer Analysts and other IS team members through coaching, paired problem solving, technical reviews, and structured knowledge transfer in application development, SQL, reporting, integrations, and troubleshooting.
• Help team members identify skill gaps, establish development goals, and apply feedback; support onboarding and cross-training to build depth of support for critical systems.
• Coach business stakeholders and department champions on requirements definition, data interpretation, process improvement, and effective use of enterprise applications.
• Create and maintain technical documentation, support runbooks, data definitions, and training materials that enable others to operate and support solutions.

• Work directly with department leaders, subject matter experts, and end users to understand operations, document requirements, map workflows, and identify practical technology improvements.
• Facilitate requirements sessions, solution demonstrations, and user acceptance testing; clarify priorities, document decisions, and communicate technical concepts to nontechnical audiences.
• Plan and deliver training for team members and other departments, including individual coaching, group instruction, demonstrations, and job aids tailored to user responsibilities.
• Coordinate with Application Specialists and department champions to support system changes, reinforce effective use, gather feedback, and evaluate whether training and solutions meet business needs.