Receptionist, Customer Service​/HelpDesk

At Four Seasons Retirement Center, we offer a seamless transition between different levels of care, ensuring our residents have access to comprehensive support and services as their needs evolve. We offer a vibrant and enriching lifestyle, along with the assurance of compassionate care and long-term financial security.

As a Part-Time Receptionist on our team, you will be one of the first faces people see and voices they hear at Four Seasons. You will help create a welcoming environment for our residents, families, visitors, and employees while supporting the day-to-day operations of our community.

As a BHI Senior Living Community, the staff at Four Seasons are United in Mission, we Lead with Compassion, and provide opportunities to Grow & Thrive professionally.

At Four Seasons Retirement Center, we know a fulfilling career is about more than a paycheck.

We offer:

• Competitive pay and weekend shift differentials
• Health benefits for full- and part-time team members (Medical, Dental, Vision, Life, Long/Short-Term Disability)
• Paid Time Off from day one and Holiday Pay
• 401(k) with matching contributions
• Professional development, tuition reimbursement, scholarships, and training programs to help you grow and thrive
• On-site gym, daily pay option, telehealth, and Employee Assistance Program (EAP)
• A supportive, team-oriented environment that values excellent service and encourages staff to Lead with Compassion

Part-Time Evening and Weekends

• Welcome residents, families, visitors, and employees and provide friendly, professional customer service
• Answer and direct incoming phone calls and respond to inquiries
• Assist visitors with information, visitation procedures, and community safety requirements
• Help maintain visitor logs, identification badges, and other security procedures
• Maintain organized records, files, supplies, and reception areas
• Communicate effectively with residents and staff to help ensure needs and requests are addressed promptly
• Report safety, security, or emergency concerns to appropriate leadership
• Assist with special projects and other administrative duties as assigned

• High school diploma or GED required
• At least one year of experience in a receptionist, call-center, administrative, or related role
• Friendly, professional, and comfortable interacting with residents, families, visitors, and employees
• Able to communicate clearly and professionally both verbally and in writing
• Organized, dependable, and able to prioritize multiple responsibilities
• Demonstrates good judgment, discretion, and respect for confidentiality

Four Seasons Retirement Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.