Customer Service Representative
Listed on 2026-10-15
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Title:
Customer Service /Call centre
Location:
Columbus, IN (47201)
Work Arrangement:
Hybrid
Employment Type:
Contract
Domain:
Manufacturing
Pay Rate: $17-$18/hr W2
Final date to receive applications:
October 20, 2026
We are seeking a customer-focused Digital Customer Support Specialist to provide technical support for Client digital products and service applications. The ideal candidate will have strong communication, troubleshooting, analytical, and problem‑solving skills.
Key Responsibilities:- Provide customer support through email, Microsoft Teams, Zoom, and other channels.
- Troubleshoot digital application, software, registration, and access‑related issues.
- Document cases, manage escalations, and coordinate with cross‑functional technical teams.
- Analyze support metrics, prepare reports, and contribute to continuous improvement.
- Assist with user acceptance testing (UAT) and product enhancements.
Skills:
Customer Service, Technical Support, Troubleshooting, Salesforce, Data Analysis, Communication, and Problem‑Solving.
EEOC Compliance:We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.
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