Specialized Roles:
Customer Service Rep, Long term care
Job in
Columbus, Bartholomew County, Indiana, 47201, USA
Listing for:
Lincare Holdings Inc.
Full Time
position
Listed on 2026-11-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center.
Job Responsibilities- Log all incoming calls
- Add new residents to existing LTC customer data base as necessary
- Follow up on delivery of requested items
- Answer questions and troubleshoot customer issues
- After‑hours dispatching when scheduled
- Read and analyze documents such as customer orders
- Effectively communicate with co‑workers and customers alike
- Help with the training of employees
- Apply common sense understanding to carry out oral and written instructions
- High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
- Computer literacy is necessary
The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.
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