Business Analyst – Agile; Siebel CRM

Role Summary

The Business Analyst (BA) will support Agile delivery under the Client programs. The role focuses on analyzing business requirements, converting them into clear user stories, and supporting end-to-end delivery in alignment with defined acceptance criteria and Definition of Done.

• Analyze functional and non-functional requirements and translate them into well-defined user stories with acceptance criteria.
• Collaborate with Product Owners, Business SMEs, and technical teams to clarify requirements prior to sprint planning.
• Participate in Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and PI planning.
• Support solution design, sprint execution, and timely delivery of assigned user stories.
• Maintain requirements, design documentation, and support test case preparation as per Client standards.
• Track and manage user stories and tasks using JIRA or equivalent tools.
• Support sprint demos, deployments, go-live, and infant-care activities within the SOW scope.
• Ensure adherence to Agile metrics, documentation standards, and delivery quality expectations.

• Experience as a Business Analyst in Agile/Scrum environments
• Strong user story writing and stakeholder communication skills
• Hands‑on experience with Siebel CRM (or similar CRM platforms)
• Proficiency with JIRA or Agile tools

Mid-Senior level

Contract

Information Technology

Staffing and Recruiting, Information Services

Columbus, IN

Salary: $50,000.00 - $60,000.00