General Operations Manager - FARMPOINT

Company:CLAAS FARMPOINT
Location: Columbus, Indiana
Start Date:11/03/2025
Professional Level:Management
Key Area:After Sales

MUST BE ELIGIBLE TO WORK IN THE U.S.

CLAAS FARMPOINT is a part of a family-owned company that is a mobile-first, technology-driven parts and equipment service provider built entirely around the farmer. We concentrate on building relationships more than worrying about building bricks and mortar. Be part of a team that brings farmers the solutions they need, when and where they need it. Together, with our sales partners, we strive to empower farmers to be the best in their fields.

Do you have what it takes to work with today’s cutting edge agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story!

The General Operations Manager is responsible for providing tactical leadership that drives the sustained growth and profitability of the CLAAS-owned FARMPOINT clusters. The position has full P&L responsibility over all clusters and consistently ensures the highest level of customer support and service for its customers. The role is responsible for leading the CLAAS FARMPOINT brand and culture that is fully aligned with the Global CLAAS strategy.

The General Operations Manager has the necessary competencies to effectively manage multi-retail locations and is responsible for overall business planning and driving results including but not limited to cultivating and transforming processes to support equipment Sales (new and used), Parts & Service, appropriate inventory management, accounting & financial functions, management and development of dealership personnel, and safety. The position will ensure the marketing strategy is in line with appropriate corporate guidelines.

The position has oversight of developi

• Progressively manages the continued development of business processes to grow profitable CLAAS FARMPOINT operations.

• Develops and implements strategies that align with CLAAS FARMPOINT’s business objectives, ensuring the efficient use of resources and establishes processes that enhance productivity and profitability of the retail clusters.

• Responsible for retail revenue and margin generation, as well as defining and implementing standards and processes for tactical growth in cooperation with CLAAS North America and Global CLAAS Retail leadership.

• Manages the financial planning and analysis functions, including budget preparation, forecasting, and variance analysis. Ensures that financial statements are accurate and compliant with regulations. Monitors key performance indicators (KPIs) to assess operational effectiveness and financial health.

• Identifies and assesses opportunities for business expansion and new operational initiatives. Conducts regular market research and feasibility studies to validate potential growth strategies and ensure they are financially sound.

• Establishes and tracks comprehensive KPIs to evaluate and report on operational performance. Conduct systematic assessments and implement necessary adjustments to meet corporate objectives.

• Works closely with internal and external stakeholders to drive operational improvements. Maintains strong relationships with key partners, ensuring their needs are met while actively promoting the CLAAS FARMPOINT brand.

• Fosters a culture of excellence, encouraging innovation and continuous improvement across all operational facets. Ensures adherence to CLAAS principles of managing and promoting teamwork, respect, and a commitment with high performance.

• Ensures all operational practices meet or exceed safety regulations and compliance standards. Provides consistent training and support for staff in safety practices and protocols.

• Prepares comprehensive reports and recommendations for the Senior Management Team, providing insights into operational performance and strategic recommendations for improvement.

• In cooperation with North America Human Resources, hires, trains, develops, and appraises staff effectively. Identify employees’ skills and develop them by coaching and counseling on a regular basis. Conducts performance appraisals…