DWU - CESC - Supplier Quality Technician AMA - 1st Shift

• Knows and complies with departmental, site, and company policies and procedures including the proper wear and use of required personal protective equipment.
• Participates in improvement projects; uses common problem solving techniques while working alone or in teams.
• Communicates effectively with the assigned team, support teams, engineering and management.
• Maintains housekeeping and safety in work areas.
• Remains flexible and performs other miscellaneous duties and business needs, as required, to get the job done.
• Completes work with minimal supervision.
• Operates within team-based work system and rotates job routine as needed.
• Communicates technical information to Internal/ External customers, Materials Group and Suppliers regarding projects and quality related issues.
• Participates in training and personal development; assists in training department personnel and apprentices.
• Understands and applies appropriate company and department rules and guidelines to work.

• Perform rework, scrap transactions, external rework transactions, and generate NCMRs and other appropriate reports
• Actively work with suppliers and coordinate with purchasing personnel and others to improve quality
• Highlight and write process documentation and make updates as appropriate, to stay current with product and process changes
• Collect, analyze and display out of process data. When problems arise, engage in formal leadership of 7-step problem-solving process
• Take appropriate actions to protect the customers (ie: lead sort actions, establish interim containment actions). Collect data related to quality problems and lead quality corrective action teams.
• Communicate with all levels of management when necessary and the assigned team and all support teams.
• Work with engineering and skilled trades as needed for defect prevention and problem resolution.
• Quality system knowledge required
• 1st point of contact for production support
• Lead Supplier, Customer or Manufacturing quality issues to closure using recognized problem solving techniques 7 Step or A3
• Standard of documentation must be of adequate quality to provide to
• Prioritize work of Quality Associates, 3rd Party Screening companies and suppliers on site at CEP
• Line audits and over checks
• Populating quality paperwork
• Raising FIRGS, MNCs, CARs and SCARs
• Direct communication to suppliers, customers and other functions as required - including but not limited to email, phone and face to face
• Basic measurement of parts as required
• Ability to read engineering drawings and good understanding of GD&T
• Lead PFMEA and Control plan activities

• User knowledge of statistical process control.
• User knowledge of precision measurement, blueprint interpretation and geometric dimensioning and tolerancing (GD&T).
• User knowledge of shop math, including trigonometry.
• User knowledge of Microsoft Office (ability to develop PowerPoint presentations, use of Excel for data collection and graphics, and Word for technical report writing).

Action oriented
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Collaborates
- Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively
- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus
- Building strong customer relationships and delivering customer-centric solutions.

Decision quality
- Making good and timely decisions that keep the organization moving forward.

Manages conflict
- Handling conflict situations effectively, with a minimum of noise.

Resourcefulness
- Securing and deploying resources effectively and efficiently.

Measurement Science
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