More jobs:
Shift supervisor, Retail
Job in
Columbus, Bartholomew County, Indiana, 47201, USA
Listed on 2025-12-31
Listing for:
Kindcarwash
Per diem
position Listed on 2025-12-31
Job specializations:
-
Retail
Retail & Store Manager -
Management
Operations Manager, Retail & Store Manager
Job Description & How to Apply Below
Job Overview
Kind Car Wash is looking for a dependable, people-first Key Holder / Shift Supervisor to help lead day-to-day shift operations. This hourly leadership role supports the Site Manager by keeping the team on track, delivering great service, maintaining a clean and safe site, and ensuring guests leave happy (and sparkling clean).
What You’ll Do (Responsibilities)- Lead the shift: Open/close the site as scheduled, secure the facility, and follow daily checklists.
- Support the team: Assign positions, coach attendants in the moment, and help maintain a positive, high-performing culture.
- Deliver excellent guest service: Greet customers, resolve concerns professionally, and handle service recovery when needed.
- Keep operations running smoothly: Monitor throughput, line flow, and equipment basics; communicate issues and escalate when needed.
- Maintain site standards: Ensure the tunnel, vacuum area, and lot stay clean, organized, and guest-ready.
- Safety & compliance: Enforce PPE and safety procedures; model the right behaviors and correct issues promptly.
- Cash handling (as assigned): Follow register and cash-control procedures, including deposits and end-of-day paperwork.
- Sales & membership support: Promote wash packages/memberships with a friendly, helpful approach.
- Previous leadership experience (shift lead, key holder, supervisor, or similar) preferred
- Strong customer service skills and a calm, professional approach when solving problems
- Ability to coach and direct a team while working alongside them
- Comfortable in a fast-paced, outdoor environment in varying weather conditions
- Must be able to stand for long periods
, walk frequently, and lift up to 50 pounds - Reliable transportation and flexible availability (including weekends/holidays as needed)
- Car wash, retail, restaurant, or service-industry experience is a plus
- Friendly team environment with opportunities to grow
- Consistent hours and clear expectations
- Hands‑on leadership experience in a busy, customer‑focused operation
Ready to lead a shift and help deliver a great guest experience every day?
Apply today for the Hourly Key Holder / Shift Supervisor position at Kind Car Wash
.
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