Commercial Sales Consultant

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Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

The Commercial Sales Consultant is an outside sales position responsible for developing Engineering Excellence commercial sales and services to increase revenue, through customer presentations and lead generation. Builds long-term relationships with commercial customers in order to grow the customer base and retain customers. The sales consultant should be highly ambitious, results oriented, and self-motivated.

• Generate commercial replacement, retrofit, and service-contract sales through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact.
• Demonstrate professionalism, diplomacy, and tact to uphold company’s community reputation. Represent the company professionally, honestly, and ethically in all business matters and concerns.
• Consult with commercial customers on HVAC and indoor-air quality needs, deliver sales presentations utilizing company-established sales process, and close the sale to provide the customer with the best solution for the customer’s budget. Suggest additional and/or alternative products or service to meet customer needs.
• Utilize relevant systems and information, prepare the proposal for the commercial customer, and explain technical information to the customer in an easy-to-understand language.
• Utilize Engineering Excellence marketing data & tools to maximize sales effectiveness.
• Prepare and/or complete all required documentation and obtain customer’s signature.
• Actively manage and maintain relationships with strategic commercial customers and support ongoing relationships with these customers.
• Work with internal staff to ensure that work is scheduled and completed according to company standards and the customer’s satisfaction.
• Update company systems following defined processes and procedures in order to process paperwork and information for new accounts and maintain records of results from all sales visits.
• Meet or exceed set Key Performance Indicators, including:
  • Revenue Growth
  • Close Rate
• Effectively communicate with customer to resolve concerns, issues, or complaints in order to assure total customer satisfaction.
• Comply with all Engineering Excellence safety policies, procedures, and practices.
• Perform similar/other duties as assigned.

• Report any unsafe acts, conditions and hazards to direct supervisor/manager immediately.
• Report any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately.
• Correct substandard acts or conditions within area of control.
• Use and maintain appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s).
• Never remove or render ineffective any safety guards, devices, or clothing prescribed to be in place or worn.
• Comply with the general rules as prescribed by company program(s) procedure(s).
• Operate devices or equipment as prescribed by company program(s) or procedure(s).
• Participate in any safety initiatives, teams, or committees.
• Report all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.
• Provide input on developing safety initiatives and plans to eliminate exposures that could cause accidents.
• Do not perform act that may endanger the safety or well being of others.
• Do not engage in any pranks, contests, or rough boisterous behavior.
• Work in compliance with applicable legislative requirement.

• Bachelor’s degree or equivalent experience.
• Proven sales experience with emphasis on business-to-business selling, “cold-calling” and generating sales from personal networking and lead generation.
• Knowledge of commercial service sales concepts, practices, and procedures.
• Excellent communication skills and strong relationship-management and…