Customer Service Representative; Campus Recreation

Customer Service Representative (Campus Recreation)

Position Title
- Customer Service Representative (Campus Recreation)

Unit Name
- Campus Recreation

Salary Grade
- Student (Institutional)

Number of Months
- Student Worker

Full-time or Part-time
- Part-Time

Hours per week - 10-15

Essential Duties
- Responsibilities include, but are not limited to:

• Answers phones, transfers calls, and takes messages
• Uses the copier, fax machine, and other office equipment
• Assists with questions about facility and programs in a polite and knowledgeable manner
• Communicates effectively with Stark Recreation Center patrons and professional staff
• Emergency responses
• Cash handling and procedures
• Enforces policies to all members
• Light housekeeping
• Helps with Special Events
• All duties as assigned

Minimum Qualifications
- Must be enrolled in at least 6 hours at Mississippi University for Women.

Job Description Summary
- Works at entry desk/and or membership office. Responsible for providing members and guests with information about our facility and programs, selling merchandise, and checking out equipment. Students will be responsible for daily cash flow and are expected to present friendly customer service.