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Center Specialist II - Member & Provider Helpdesk

Job in Columbus, Lowndes County, Mississippi, 39701, USA
Listing for: Molina Healthcare
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 42000 USD Yearly USD 30000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Support Center Specialist II - Member & Provider Helpdesk

Molina Healthcare in Columbus, MS, is seeking an experienced Customer Service Associate to support members and providers across Medicaid, Medicare and Marketplace programs. You will handle inquiries via phone, chat and email, document interactions, and strive for first-call resolution while upholding Molina values.

The role emphasizes empathy, accuracy, HIPAA compliance, and collaboration with internal teams to improve member experience and provider engagement.

This is a strong position to take on the Support Center Specialist II - Member & Provider Helpdesk role at Molina Healthcare.

The position is based in Columbus, MS, United States.

This opportunity is part of our work in Sales, Other.

The advertised compensation is 30.000 - 42.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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