Quality Assurance Evaluator

Primary Function

The PMEL Quality Assurance Specialist applies comprehensive technical knowledge to ensure quality assurance protocols and procedures are fully implemented and executed.

• Monitors overall quality processes and production provided by the PMEL to ensure adherence and compliance with the requirements of the PWS, TO 00-20-14, and other applicable directives.
• Performs all Quality Reviews and Process Reviews selected by the PMEL Automated Management System and directed by the PMEL Program Manager, Quality Manager and PMEL Manager.
• Identifies trends, facilitates root‑cause analysis, and makes recommendations for improvement to management at all levels.
• Prepares QMS records for submission to internal and external agencies.
• Conducts parameter verification, inspects for physical condition, accuracy, reliability, traceability and safety compliance; reports and documents the results.
• Observes certifying technician perform applicable processes and reports findings to the PMEL Manager.
• Operates the PAMS QA module and maintains the QDR, NRTS, T.O. Deficiency Report (AFTO
  22) Logs, and Request for Calibration Responsibility Determination (AFTO 45).
• Processes completed TMDE through the QA module and documents results of Quality Program Reviews (QR). Verifies correct usage of Maintenance Data Collection (MDC) and Quality Program coding.
• Continuously monitors laboratory environmental conditions to ensure temperature and relative humidity remain within limits established by T.O. 00-20-14.
• Performs Evaluator Proficiency Evaluations (EPE) on alternate and augmentee PMEL Quality Assurance Evaluators as required.
• Performs in‑depth analysis of reviews to determine root causes of failures.
• Collects and compiles data for trend analysis; participates in processes to implement corrective actions and make recommendations for continual improvement across the PMEL.
• Assists PMEL Manager and Technicians in troubleshooting, aligning, repairing, modifying, calibrating, and certifying TMDE.
• Assists PMEL Manager and Technicians III in evaluating training and qualification requirements for all PMEL personnel; provides technical guidance and training as needed.
• Assists PMEL Manager with duties and responsibilities; may need to act as PMEL Manager during absences.
• May be required to perform other related duties to meet organizational needs.

This job has limited supervisory responsibilities; it carries the responsibility and authority to carry out assigned tasks.

• Highly knowledgeable of all facets of the US Air Force Metrology and Calibration Program.
• Extensive experience in aligning, troubleshooting, repairing and calibrating advanced TMDE in the PMEL.
• Extensive experience interpreting block, schematic, wiring and logic diagrams and technical data; ability to train other technicians.
• Advanced knowledge of calibration traceability, metrology techniques, laboratory practices and AFMETCAL Program functions and procedures.
• Excellent computer skills, especially Microsoft Office Suite; willingness to learn additional software.
• Proficiency in using the PMEL Automated Management System for accurate data entry and report completion.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Strong interpersonal skills to work effectively with all levels of management and staff; routine interaction with crew members.
• Effective oral and technical written communication skills.
• Ability to comprehend processes and teach subordinates.
• Strong customer‑service skills: active listening, prompt service, follow‑up.
• Strong analytical and problem‑solving skills; ability to draw conclusions and justify decisions.
• Strong organizational skills to follow priorities and meet contractual requirements.
• Ability to communicate issues to management.
• Understanding of corporate policies and procedures and their relation to goals.
• Basic to advanced mathematical computation skills.
• High self‑motivation; ability to work independently.
• Ability to multi‑task.

• High School Diploma or…