Quality Coordinator

The Quality Coordinator is responsible for supporting continuous improvement initiatives by identifying, documenting, investigating, and resolving product and process quality issues. This position coordinates corrective and preventive actions, facilitates root cause investigations utilizing the 8D problem-solving methodology, and works cross-functionally with Production, Engineering, Supply Chain, Purchasing, Aftersales, and suppliers to improve product quality, reduce defects, and enhance customer satisfaction.

The Quality Coordinator serves as a key resource in maintaining compliance with company quality standards, customer requirements, and applicable federal, state, environmental, health, and safety regulations. The role requires strong analytical skills, effective communication, and the ability to manage multiple priorities in a dynamic manufacturing environment.

• Receive, review, and document reports of product defects, nonconformances, quality concerns, and material rejections.

• Lead and coordinate the 8D corrective action process to identify root causes and implement effective corrective and preventive actions.

• Ensure quality incidents are accurately documented and tracked through closure.

• Coordinate containment activities and temporary corrective measures to minimize disruptions to production, shipping, service, and customer operations.

• Verify effectiveness of corrective actions and ensure sustainable resolution of identified issues.

• Escalate recurring, high-cost, or high-risk quality issues to management, engineering, purchasing, and supplier quality representatives as appropriate.

• Maintain accurate quality records in accordance with company procedures.

• Facilitate problem-solving activities involving Production, Process Engineering, Supply Chain, Purchasing, Quality, Aftersales, and external suppliers.

• Coordinate supplier corrective action requests and monitor timely completion of supplier responses.

• Support engineering change reviews by validating that quality concerns and root causes have been properly addressed.

• Participate in continuous improvement initiatives focused on defect reduction, waste elimination, and process efficiency.

• Collect, analyze, and report quality data, trends, and key performance indicators (KPIs).

• Prepare quality reports for management review and operational meetings.

• Develop and maintain databases, logs, and tracking systems related to quality incidents and corrective actions.

• Support project teams by providing historical quality data and lessons learned for new product introductions and engineering changes.

• Identify opportunities for process improvement through statistical analysis and trend monitoring.

• Perform duties in accordance with company quality standards, safety policies, environmental procedures, and applicable regulatory requirements.

• Maintain a clean, organized, and safe work area.

• Ensure proper use and basic maintenance of company-issued tools and equipment.

• Support audits, inspections, and compliance activities as required.

• Promote a culture of quality, accountability, and continuous improvement throughout the organization.

• Monitor and accurately record assigned work activities, project status, and resource utilization.

• Support departmental and company objectives related to quality, cost reduction, and operational excellence.

• Perform other duties and special projects as assigned.

One of the following is required:

• Associate degree in Quality Assurance, Manufacturing Technology, Engineering Technology, Industrial Technology, Business, or a related field;…