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Quality Control Manager

Job in Columbus, Lowndes County, Mississippi, 39701, USA
Listing for: Kent Consumer Brands Americas, LLC
Full Time position
Listed on 2026-10-26
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below
  • Provides day-to-day leadership and direction to site QC personnel, including work assignments, scheduling, training, performance management, and development.
  • Ensures QC personnel are properly trained and qualified to perform assigned testing, inspection, sampling, documentation, and product disposition activities.
  • Coordinates QC activities with Operations, Maintenance, Warehouse, Sanitation, and other functions to ensure product quality, food safety, and process requirements are consistently met.
  • Oversees review of production and QC records and product release activities to ensure compliance with approved specifications, procedures, and applicable regulatory requirements.
  • Leads QC investigations involving product, process, testing, or documentation nonconformances and ensures appropriate root-cause analysis and corrective actions are completed.
  • Promotes a culture of Quality and Food Safety through effective coaching, communication, accountability, and continuous improvement.
PRIMARY

DUTIES & RESPONSIBILITIES:
  • Manages daily QC laboratory and production quality activities, ensuring timely and accurate inspection, testing, documentation, and reporting.
  • Reviews and approves batch records and other required quality documentation and ensures products meet established specifications prior to release.
  • Manages the identification, segregation, evaluation, and disposition of nonconforming materials and products, including appropriate escalation of significant quality or food safety concerns.
  • Leads or supports investigations of internal nonconformances, process deviations, customer complaints, and quality incidents using appropriate root-cause analysis methodologies.
  • Ensures corrective and preventive actions are appropriately assigned, completed, documented, and evaluated for effectiveness.
  • Monitors and trends key Quality and Food Safety performance indicators, including nonconformances, customer complaints, internal defects, testing results, holds, and other applicable site metrics.
  • Prepares and communicates routine Quality performance reports to site and Quality leadership, identifying significant trends, risks, and recommended actions.
  • Serves as a site Quality lead for internal and external audits, regulatory inspections, customer audits, certification audits, traceability exercises, and mock recalls.
  • Supports implementation, maintenance, and continuous improvement of the site's Food Safety and Quality Management Systems.
  • Partners with Operations, Maintenance, and Sanitation to evaluate and improve process controls, sanitation effectiveness, GMP compliance, and preventive controls.
  • Develops, reviews, and maintains QC testing, sampling, inspection, and monitoring procedures to ensure accurate and consistent execution.
  • Ensures laboratory equipment and testing methods are properly maintained, calibrated or verified, as applicable, and suitable for their intended use.
  • Establishes and maintains effective production-line quality checks and audit protocols to verify adherence to established process and product requirements.
  • Conducts and/or coordinates GMP, process, and Quality System audits and ensures identified deficiencies are appropriately addressed.
  • Investigates customer complaints and communicates findings, root cause, corrective actions, and trends to Quality leadership.
  • Supports management of controlled Quality and Food Safety documentation in accordance with established document-control requirements.
  • Ensures accurate and timely entry, review, and maintenance of Quality information within applicable electronic Quality Management and ERP systems.
  • Supports implementation and effective utilization of electronic Quality systems, including D365/Advanced Quality, and Safety Chain, as applicable.
  • Participates in risk assessments associated with changes to products, processes, equipment, raw materials, packaging, suppliers, specifications, or manufacturing procedures.
  • Provides Quality input to continuous improvement, cost reduction, process optimization, and new product or process commercialization activities.
  • Provides input into the QC department budget and identifies opportunities to improve Quality performance while effectively managing laboratory and inspection costs.
  • Escalates significant Quality, Food Safety, Regulatory, or customer risks to site leadership and Quality leadership in a timely manner.
  • Performs other Quality-related duties as assigned.
EDUCATION, EXPERIENCE AND/OR

QUALIFICATIONS:
  • Bachelor's degree in Food Science, Chemistry, Biology,…
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