Deli Supervisor

Columbus IGA and Stillwater Family Pharmacy are locally owned and operated businesses proudly serving the Columbus, Montana community. At IGA, we’re more than just a grocery store, we’re your neighbors, committed to providing quality products, exceptional customer service, and a welcoming shopping experience. Just steps away, Stillwater Family Pharmacy offers trusted, personalized care to support the health and well-being of our customers.

Together, our teams work hard to create a friendly, reliable, and community-focused environment.

As a Deli Supervisor at Columbus IGA, you are a working supervisor responsible for leading the Deli team during closing shifts and weekends while actively performing the responsibilities of a Deli Clerk. You provide on-shift direction, support, and accountability to ensure exceptional customer service, product quality, food safety, cleanliness, and operational standards are consistently maintained. This role serves as the primary Deli leadership presence Thursday through Monday during closing operations and works closely with the Deli Manager to ensure effective communication and continuity between shifts.

The essential duties and responsibilities of this role include, but are not limited to, the following:

• Shift Leadership and Team Supervision
  Provides day-to-day leadership and direction to Deli team members during assigned closing and weekend shifts, including coordinating workflow, assigning priorities, providing guidance, addressing immediate operational concerns, and holding team members accountable to established expectations.
• Working Supervisor and Deli Operations
  Functions as an active member of the Deli team by performing Deli Clerk responsibilities alongside team members, including food preparation, packaging, stocking, merchandising, and customer service, while balancing supervisory responsibilities and overall shift needs.
• Closing Operations and Shift Accountability
  Oversees closing procedures to ensure required work is completed accurately and timely, including department cleanup, sanitation, product storage, equipment shutdown, stocking, organization, and preparation of the department for the following business day.
• Food Quality, Safety, and Sanitation
  Ensures team compliance with established recipes, portion and product-quality standards, food handling requirements, sanitation procedures, and workplace safety expectations while addressing or reporting concerns when standards are not met.
• Customer Service and Issue Resolution
  Promotes a positive customer experience by modeling exceptional service, assisting customers, supporting team members with customer needs, and appropriately resolving or escalating concerns that arise during the shift.
• Team Performance and Communication
  Provides timely coaching and feedback to team members regarding performance, teamwork, attendance, conduct, and adherence to department expectations, while communicating significant concerns, incidents, staffing needs, and follow-up items to the Deli Manager.
• Merchandising, Inventory, and Operational Support
  Supports product availability, freshness, rotation, merchandising, inventory control, and shrink-reduction efforts while ensuring the department remains organized, adequately stocked, and prepared to meet customer and operational needs.

Additional duties may be assigned as necessary.

• Leadership
  Leads by example and provides clear, confident direction to team members. Builds accountability, encourages strong performance, provides constructive feedback, and supports a positive and respectful work environment.
• Planning and Organizing
  Effectively prioritizes work, coordinates team activities, and adjusts resources based on customer and operational needs. Maintains awareness of the overall shift to ensure responsibilities are completed efficiently and timely.
• Reasoning and Problem Solving
  Uses sound judgment to assess situations, identify issues, and determine appropriate solutions. Recognizes when concerns can be resolved independently and when involvement from the Deli Manager or store leadership is appropriate.
• Interpersonal Skills
  Communicates professionally and respectfully with team members, customers, and leadership. Demonstrates active listening, diplomacy, and the ability to navigate difficult conversations or workplace conflicts constructively.
• Ethics and Integrity
  Demonstrates honesty, reliability, and accountability while consistently…