Count Room Representative
Listed on 2026-11-06
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Entertainment & Gaming
Customer Service Rep
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
Count room representatives are responsible for dropping and counting the money that is pulled off the casino floor and all other revenue services throughout the property. Attention to detail, efficiency, and a commitment to providing an excellent guest experience are key aspects of this role.
How You Will Create the Extraordinary- Collects and counts revenue from various drop sources per departmental guidelines
- Counts,sorts,and organizes all currency,coin, coupons,chipsand paperwork from drop containers.
- Loads currency counters,utilizes the counter interface, and collects,sorts,and reconciles counted funds
- Totals all cash,coin, chips, coupons, other monies, and reconciling documents by shift and by day/date
- Enters count information into various computer based applications
- Loads appropriate boxesinto carts and pushes/pulls carts todesignatedareas for transportation to the casino floor
- Accounts for all Count Room keys andensurescompliance with state regulations
- Completes all paperwork accurately and delivers it to the appropriate department in a timely manner, including scanning of all relevant documentation
- Follows safety and security guidelines and adheres to department procedures
- All other duties as assigned
- Must be 19 years of age or older
- Proficient in English verbal and written
- Proficient with computers to include Microsoft products
- Must have a High School Diploma or GED
- Flexible to work various shifts, weekends, and holidays and must be able to work early morning shifts
ADDITIONAL REQUIREMENTS
- Ability to push and pull up to 50 pounds
- Ability to lift and carry objects up to 30 pounds
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Must be able to work from a standing position and/or walking motion for extended period
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed…
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