Senior Specialist, Outsourced Payroll; ADP WFN

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards.

Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit  or join the conversation on Linked In, Facebook and Instagram. Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Client Service & Deliverables

Ensure client payroll information is accurate within their specific payroll system and resolve any discrepancies

Review and/or process payrolls in a timely manner to meet client deadlines to include updating employee records, calculating/paying bonuses or severance, reviewing accuracy of federal and state income related tax calculations, and reconciling payroll deposits, tax with holdings, wage garnishments, etc.

Prepare reports of employee earnings, taxes, deductions, and employer's contribution for social security and unemployment

Client Service

Establish strong and trusted client relationships by effectively consulting with clients on all payroll related matters

Maintain confidence of employee data by keeping all information confidential

Accurately convey detailed information in both written and verbal format

Provide technical software support to clients

Identify and accurately capture out of scope work

Identify new opportunities to expand services to clients

Implementation & Technology

Be an additional resource to the implementation team when needed

Interview clients to gain understanding of payroll needs

Manage new client implementation projects, ensuring timely completion and client satisfaction

Train clients on payroll processes as necessary

Individual and Team Development

Be a resource to new hires and/or less experienced staff as it relates to clients, software, payroll, and/or processes

Provide honest feedback to new hires/less experienced staff in a timely manner

Help build team capabilities and knowledge by sharing insights and lessons learned

Research and maintain product knowledge on ADP software platforms

Maintain current knowledge of local, state, and federal practices and laws

• 3 yrs relevant payroll experience required
• Bachelor's degree or experience in lieu of degree
• CPP preferred
• Experience with ADP WFN software and implementation experience
• Working knowledge of Outlook and Microsoft Office Suite
• Highly detail oriented and focused on accuracy
• Strong organization and time management skills
• Strong adaptability and multi-tasking skills
• Ability to effectively work in a deadline driven environment serving multiple clients
• Ability to provide exceptional client service
• Strong written and verbal communication skills; appropriately and professionally communicates…