Civil Protection Order Liaison

Join to apply for the Civil Protection Order Liaison role at City of Lancaster

1 week ago Be among the first 25 applicants

Join to apply for the Civil Protection Order Liaison role at City of Lancaster

Education equivalent to graduation from a standard high school and three years of full‑time experience in one or more of the following areas: (1) keying, scanning, or verifying data from a hard‑copy document to a computer system to meet production targets (data entry); or (2) correcting codes on records which are input into a computer system to meet production targets (data processing);

or (3) operating terminal consoles, disk or tape drives, printers, or other related peripheral equipment within a computer system (computer operations). OR Substitution of Experience for

Education:

Office clerical or storekeeper experience may substitute for the required education on a year‑for‑year basis to a maximum substitution of four years: (i.e., one year of full‑time office clerical or storekeeper experience may substitute for one year of high school education; two years of fulltime office clerical or storekeeper experience may substitute for two years of high school education; three years of full‑time office clerical or storekeeper experience may substitute for three years of high school education;

four years of full‑time office clerical or storekeeper experience may substitute for graduation from high school). OR Substitution of Vocational Education for

Experience:

Completion of a vocational certificate in data entry operations, computer operations, word processing operations, computer peripheral equipment operations, or other related business data processing program may substitute for one year of the required experience. OR Substitution of College Education for

Experience:

Successful completion of at least nine out of forty‑five quarter hours in data processing, systems analysis, computer programming, or related computer and information science from an accredited college or university may substitute for one year of the required experience.

Minimum Qualifications

SUMMARY:

Under general supervision, is responsible for data entry operations supervisory work of average difficulty in supervising the entering and verifying of alpha‑numeric information; and performs related work as required. DISTINGUISHING FEATURES:
This is the first‑line supervisory class in the Data Entry series. An employee in this class is responsible for direct supervision of subordinate Data Entry Operator in a work unit. This class differs from Lead Data Entry Operator in that an incumbent of the latter does not conduct performance evaluations. This class differs from Data Entry Operations Supv 2 in that an incumbent of the latter conducts formal interviews and serves as a liason to upper‑level management reporting keystroke activity, the status of jobs, personnel changes, and other operational activity.

Competencies (KSA's) NECESSARY SPECIAL

QUALIFICATIONS:

None. EXAMINATION METHOD:
Education and experience rating, 100%.

• Supervises data entry staff; identifies characteristics of exceptional performance through on‑site observation and evaluation of keying statistics; evaluates the performance of employees; schedules jobs to be assigned by lead workers according to operational policies; schedules and assigns overtime work according to operational policies; assists in interviewing applicants for vacant positions.
• Ensures that the work unit maintains its operations by communicating with various personnel; discusses with employees time and attendance, absenteeism, and other personnel issues to assure good work habits; contacts Production Control or Central Operations to troubleshoot equipment problems such as a keyboard lockup and to verify the status of the data batches to be run each day; contacts the analyst or programmer to add or change job programs on the computer system to meet the changes in jobs and screen formats.
• Accesses computer files to which data will be entered; enters alphanumeric data from a hard‑copy record to the correct numeric or alphanumeric fields on a computer…