Academic Operations Coordinator

Columbus, OH
201 S Grant Ave
Columbus, OH 43215, USA

Franklin University, a private, independent, accredited, non‑profit university located in Columbus, Ohio invites applicants for its Academic Operations Coordinator position. The College of Health and Public Administration Academic Operations Coordinator serves as the primary assistant to the Dean of the College of Health and Public Administration (COHPA) and coordinates projects, initiatives, and partnerships involving the Dean, including the Global Center for Healthcare Education and the Leadership Center.

This role will work an onsite hybrid schedule.

• Administrative Support
  • Provide comprehensive administrative support to the Dean, including managing schedules, handling correspondence, and coordinating meetings and appointments.
  • Budgeting, purchasing, cost allocation, invoicing, and other transaction tasks, acting as liaison to the finance office of the university from the college.
  • Act as the point of contact between the Dean and internal/external stakeholders, including faculty, staff, students, and external partners.
  • Support faculty in some projects, travel, and purchasing when necessary.
• Meeting Support & Representation
  • Represent the Dean in meetings, both internal and external, including faculty meetings, departmental meetings, and meetings with external stakeholders, partners, and key executives.
  • Prepare briefing materials and agendas for meetings attended on behalf of the Dean.
  • Capture meeting minutes, notes, and action items, ensuring alignment with the Dean’s priorities.
  • Attend meetings and understand the concepts of strategic priorities to construct future action items and agenda items accordingly.
• Project Management
  • Take the lead on large‑scale projects within the college, coordinating with various departments and stakeholders to ensure timely completion and adherence to established goals.
  • Conduct research, gather data, and prepare reports as needed for college initiatives and projects.
  • Refine processes and improvements to accomplish goals within the scope of responsibility.
  • Anticipate important considerations for the Dean to be aware of.
• Communication and Liaison
  • Serve as the primary point of contact between the Dean’s office and other departments throughout the university, as well as with external organizations and institutions.
  • Communicate effectively with faculty, staff, students, and external partners on behalf of the Dean, conveying messages accurately and professionally.
  • Anticipate the need for communications to the Dean, faculty, staff, or others with a need to know.
• Special Projects
  • Undertake special projects as assigned by the Dean, which may include organizing events, conducting surveys, or implementing new policies and procedures.
• Confidentiality and Discretion
  • Handle sensitive information with the utmost confidentiality and discretion, maintaining a high level of professionalism at all times.

• Education – Bachelor’s degree in a relevant field such as Business Administration, Public Administration, or a related discipline. Advanced degrees are preferred but not required.
• Experience – Minimum of 3–5 years of experience in administrative, project management, or coordinator‑type roles, preferably in an academic or higher education setting. Experience supporting executive‑level staff is highly desirable.
• Project Management Skills – Demonstrated ability to manage complex projects from conception to completion, with strong organizational skills and attention to detail.
• Communication Skills – Excellent written and verbal communication skills, with the ability to effectively interact with individuals at all levels, both internally and externally.
• Professionalism – Exhibits a high level of professionalism and integrity, with the ability to handle confidential information with discretion.
• Adaptability – Flexible and adaptable to changing priorities and able to work effectively in a fast‑paced environment.
• Collaboration – Strong team player that works effectively with colleagues and stakeholders across departments.
• Tech‑Savvy – Proficient in Microsoft Office Suite and other relevant software applications. Experience with academic…