Receptionist, Administrative​/Clerical

Receptionist

Join H&R Block as a Receptionist and support our mission to provide help and inspire confidence in clients, associates, and communities worldwide.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates and communities. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We continuously improve our business through the Block Next transformation plan focused on innovation, client experience and sustainable growth. We’re curious, creative and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference, our door is always open.

Helping others is what we do best here, so you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions, you’ll build client relationships that grow stronger each year. Joining as a seasonal Client Service Professional/Receptionist means you’ll focus on wowing clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suit tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organisational and time‑management skills
• Computer proficiency with Microsoft Office

We invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, well‑being and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical coverage, 401(k) retirement savings plan and employee stock purchase plan
• to checkout all available benefits

We remain committed to building a connected culture—where trust, care, and connections are how we work together. You will be immersed in an exceptional work environment and surrounded by colleagues committed to helping each other grow and support one another.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

Seniority level: Not applicable

Employment type: Full‑time

Job function: Administrative

Industries: Retail