Learning Facilities Scheduling and Technology Coordinator

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description

Summary:

The BAC Learning Facilities Scheduling & Technology Coordinator is responsible for managing the scheduling and operational support of the BAC Learning Center and Homestead facility. This position ensures effective use of all learning and meeting spaces for internal and external stakeholders and provides first-level audiovisual (AV) and technology troubleshooting support. The coordinator also manages vendor coordination related to production, technology, innovation, and media services.

This role supports the delivery of high-quality learning experiences and ensures operational reliability across both facilities. This is an onsite position requiring daily work from the BAC Learning Center and frequent interaction with associates, leaders, external guests, and vendors. Occasionally the role requires early morning, evening, or weekend support based on event needs.

• Manage all scheduling requests for rooms and meeting spaces within the BAC Learning Center and Homestead facility.
• Maintain accuracy and integrity of the scheduling system, ensuring conflict-free bookings and efficient space utilization.
• Coordinate logistics and facility requirements for meetings, trainings, events, and external partner usage.
• Conduct daily readiness checks to ensure rooms are set, equipped, and prepared for use.
• Track facility utilization and provide reporting as required.
• Provides timely, accurate scheduling and maintains high facility readiness standards.

• Provide first-level troubleshooting for AV, classroom technology, video conferencing, and basic IT connectivity issues.
equipment is operational prior to scheduled sessions and assist with in-room technology as needed.
• Support live events, virtual programs, and recordings by coordinating technology setup and addressing technical issues.
• Collaborate with internal IT, Media Services, Production, and Innovation teams to elevate and resolve technology concerns.
• Ensures minimum disruption due to technology or AV issues.

• Maintain inventory of technology equipment, cables, supplies, and related materials.
• Assist with purchase requests, invoice processing, and budget tracking for facility and technology items.
• Participate in continuous improvement efforts related to facility operations and service quality.
• Support safety, emergency procedures, and proper handling of equipment.
• Delivers consistent, high-quality service experience for all facility users, stakeholders, and partners.

• Serve as the primary point of contact for vendors supporting production, media services, technology, and facility need.
• Coordinate vendor schedules, facility access, and communication to ensure timely completion of work.
• Ensure vendor compliance with organizational policies, safety procedures, and contractual expectations.
• Maintain documentation associated with vendor activities and service delivery.
• Demonstrates collaboration with vendors and internal partners.

The major duties and responsibilities listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employees are expected to perform other duties as requested by supervisor.

High School or GED (Required)

High School Diploma or GED required. Associate or bachelor’s degree preferred. Minimum two (2) years of experience in scheduling, operations coordination, event support, or technology/AV support. Experience in a learning, healthcare, or corporate environment preferred. High level of communication and organization skills, Audiovisual (A/V) and technology knowledge/troubleshooting abilities, and critical…