Patient Scheduler

Job Description Summary

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members, including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states.

• Ensures appropriate staffing is arranged for all patient care.
• Coordinates, monitors and schedules patient care across all clinical areas.
• Contacts patients and clinicians to schedule and confirm deliveries and visits.
• Responsible for interpreting physician’s orders and scheduling according to orders.
• Completes tasks and runs reports in required platforms.
• Coordinate scheduling needs with staffing availability.
• Ensures management is aware of staffing needs and requirements.
• Facilitates patient complaints or issues to appropriate department.
• May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
• Accepts other responsibilities and duties that may be assigned.

Does this position have supervisory responsibilities? No.

• High School diploma or equivalent.
• At least 1 year of previous scheduling experience.
• At minimum, 1 year of experience in a general office administration setting or a similar fast paced environment.

• Experience communicating verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports) to various audiences.
• Basic level skill in Microsoft Word 2003 or later.
• Basic level skill in Microsoft Excel 2003 or later.
• Experience providing customer service to internal and external customers, including meeting quality standards for services and evaluation of customer satisfaction.

N/A

• Previous home healthcare experience.
• Familiar with electronic scheduling platform.
• 2 years of experience in a general office administration setting or similar fast paced environment.

Pay Range: $45,000 – $47,000

• Medical, Dental & Vision Insurance
• Paid Time Off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlex Pay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.