Team Operations Sr Specialist, Columbus

Who You'll Work With

At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Slalom is seeking a top-notch Senior Specialist to join our Market Operations Team. We are looking for an individual who exudes adaptability, foresight, creativity, and a passion for delivering exceptional customer service.

This individual will have a demonstrated commitment to excellence, collaboration, attention-to-detail, creative problem solving, and big picture thinking. Our ideal candidate will be resourceful, tech savvy, and have outstanding relationship building and interpersonal communication skills.

Job Summary

A Sr Specialist delivers high quality work to meet broader team, project, or program objectives with minimal oversight and direction. They apply their foundational Operations knowledge and skills to contribute to innovative solutions.

In-Office Expectations

* This is a primarily in-person role, with the expectation that you are onsite in our Columbus, OH office during core business hours 5 days per week.

* While some flexibility may be available, you must be proactive and responsive to onsite needs, with the ability to arrive early, stay late, or adjust hours as required to support events, office operations, vendor coordination, catering, and other in-person logistics.

* Demonstrates a high level of reliability and accountability in maintaining a consistent and visible presence in the office.

* Acts as a key onsite point of contact, ensuring a seamless and welcoming experience for employees, guests, and vendors.

Key Responsibilities:

Front Desk / Reception

* Greet internal team members and external visitors, manage office and building access/badging, provide parking validation, handle all in-office mail and shipping.

* Primary office point of contact, providing a warm and hospitable experience for team members, clients, vendors, and visitors.

* Office Management and Administration

* Responsible for the organization and cleanliness of the office space including purchasing and restocking office supplies, kitchen supplies, snacks, beverages, etc.

* Liaison between Slalom and property management which includes submitting maintenance requests, disseminating building information, coordinating building conference room rentals, and provisioning building and parking access.

* Point of contact for office vendors - coordinating deliveries, maintenance tickets, ordering, etc.

* Provide administrative support to local market leadership including, but not limited to, complex calendaring, scheduling travel, expense reports, ordering catering, making reservations, and booking conference rooms.

* Serve as the Market's "Purchasing Super Users" - utilizing company credit card for office and event-related purchases, reconciling all expenses monthly, updating budget trackers, submitting requisitions and invoices via Oracle.

* Manage Slalom's apparel and gifting stock, place Slalom gear orders and any custom orders for internal and external initiatives (as needed).

Event and Meeting Support

* Support internal office meetings and events in the office, including but not limited to coordinating presentation content (deck), scheduling, room preparation, food/beverage orders, supplies, set up, and teardown.

* Ex.) State of the Market Meetings, Quarterlies, Employee Community events, Partners for Good, Celebrations, Trainings, Off-site, On-site, Capability, and/or Regional Meetings

* Support planning and execution of external and larger, office-wide events, including but not limited to set up/teardown, venue sourcing, contracting, food & beverage, communications, swag, design and collateral, registration, A/V, etc.

* Partner with our Employee Community Groups and programs to create impactful team events that promote engagement and our culture.

* Collaborate with Market Leader and Chief of Staff to maintain office events and meetings calendar.

* Collaborate with shared and/or regional Marketing team(s) and provide logistics support when needed

Employee Experience & Culture

* Support and execution of Market Recognition (ex. birthdays, anniversaries, milestones, life events, gifting, etc.) as outlined in Slalom's Guide to Life.

* Support and execution of Awards Programs (ex. Quarterly Awards - nomination and selection process, gifting)

* New Hire Onboarding

* Coordinate with Talent Acquisition, People Leaders, IT, Capabilities, and Welcome Program to support new hires.

* Serve as New Hire Orientation Lead for the Ohio Valley Market, including scheduling, updating presentations, and facilitation

* Ensure new hires are connected to necessary systems, events, and distribution lists.

* Prepare new hire welcome kit

* Organize and facilitate office tours

Communications

* Maintain shared Operations email inboxes and respond/communicate in a timely manner to all messages and inquiries.

* Manage Market communication…