Administrative Assistant Reception

Administrative Assistant / Receptionist

This Administrative Assistant / Receptionist role manages frontline client communications, coordinates essential financial processing, oversees vendor ordering, and delivers critical administrative support to a busy laboratory team in Columbus. The position requires a highly organized, detail-oriented professional who can handle multiple priorities, maintain accuracy in a fast-paced, time-sensitive environment, and represent the organization with a polished and professional demeanor.

• Serve as the primary point of contact at the front desk by greeting visitors, vendors, and couriers in a professional and courteous manner.
• Ensure all visitors follow required safety and non-disclosure sign-in protocols and maintain accurate records of building access.
• Manage inbound phone calls by answering, screening, and routing client inquiries to the appropriate technical or operations team members.
• Monitor and respond to incoming emails, directing questions about sample updates or testing results to the correct internal contacts.
• Issue approved purchase orders for laboratory consumables, chemical reagents, office supplies, contractor services, and facility-related invoices.
• Coordinate building maintenance requests by scheduling service calls, tracking completion, and communicating status updates to the appropriate stakeholders.
• Arrange servicing and repairs for office equipment to ensure minimal downtime and continuous operation of front office and laboratory support tools.
• Handle incoming and outgoing mail, packages, and courier deliveries, ensuring timely distribution to the appropriate staff or departments.
• Collaborate closely with the operations team to compile completed sample testing records and ensure all documentation is accurate and complete.
• Generate accurate client invoices based on completed work, following established procedures and timelines.
• Perform Excel-based data entry for administrative and financial records, ensuring accuracy, completeness, and proper filing.
• Provide general administrative support to the laboratory team, including scheduling, document preparation, and record keeping as needed.
• Maintain an organized reception and office area, ensuring a professional appearance and efficient workflow.
• Support internal communication by relaying messages, coordinating information between departments, and assisting with basic office coordination tasks.

• At least 6 months of administrative experience; experience in a manufacturing environment is a plus.
• Demonstrated administrative support experience, including reception or front desk responsibilities.
• Proficiency with Microsoft Excel, including accurate data entry and basic spreadsheet use.
• Proficiency with Microsoft Outlook for managing email and calendar communications.
• Strong verbal and written communication skills, with the ability to interact professionally with clients, visitors, and internal staff.
• Ability to manage multiple tasks simultaneously in a fast-paced, time-sensitive environment.
• Strong attention to detail and organizational skills, particularly in handling documentation and financial records.
• Comfort with handling phone systems, email routing, and general front office operations.

• Prior experience supporting a laboratory, industrial, or manufacturing setting is beneficial.
• Experience coordinating purchase orders, vendor interactions, or basic procurement activities.
• Familiarity with invoicing processes and compiling documentation for billing purposes.
• Ability to follow established safety, confidentiality, and non-disclosure protocols.
• Professional, courteous demeanor when interacting with clients, vendors, and colleagues.
• Proactive…