Chase Auto Product Manager

Product Manager – Digital Channels Core Experience

Chase Auto is part of the JPMorgan Chase franchise and offers a wide range of auto financing and related products. The Product Manager role focuses on driving innovation and delivering value across the auto dealer relationship management ecosystem.

As a Senior Product Lead, you will develop and launch customer‑centric solutions on the Salesforce platform, collaborate with cross‑functional teams, and ensure scalability, resiliency, and compliance.

• Lead the strategy, development, and launch of innovative products that deliver exceptional value to customers.
• Manage the end‑to‑end lifecycle of multiple complex and strategic product initiatives.
• Provide clear visibility into product progress and opportunities to senior leaders across the Chase Auto business ecosystem.
• Cultivate strong relationships with stakeholders, partners, and vendors to maximize product value and facilitate and walkthroughs.
• Ensure product initiatives maintain adherence to Chase policies, procedures, and compliance frameworks.
• Conduct research and discovery efforts, including market analysis, to identify customer needs and translate insights into actionable solutions within the product roadmap.
• Own the development, maintenance, and tracking of the product backlog to support the strategic roadmap and value proposition, and build frameworks to monitor key success metrics such as cost, features, risk posture, and reliability.

• Energetic self‑starter with exceptional organizational skills and proven ability to facilitate strategic vision, lead cross‑functional teams, and manage stakeholders in a matrixed environment.
• Exceptional communication skills, adept at tailoring complex information for cross‑functional teams, senior executives, and external partners.
• Demonstrated experience designing and implementing customer‑facing products, including developing product strategies, roadmaps, and executing initiatives.
• Strong track record of influencing stakeholders, resolving conflicts, and ensuring timely delivery of product milestones.
• 5+ years of experience or equivalent expertise in product management or an adjacent domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics, with solid understanding of customer experience analytics, agile methodologies (e.g., JIRA, Confluence), and modern product management tools.

• Proven experience in a dedicated Product Manager role.
• Strong business acumen and familiarity with modern technology stacks.
• Bachelor’s degree or equivalent professional experience.
• Demonstrated success working within highly matrixed, complex organizations.
• Experience with Salesforce or similar customer relationship management platforms.

Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

Equal Opportunity Employer/Disability/Veterans; we do not discriminate on the basis of any protected attribute and provide reasonable accommodations for applicants and employees.

Location:

Columbus, OH.

Salary Range: $ – $.