Founder’s Associate

TL;

DR

We’re hiring a Founder’s Associate to work directly with the founders of a funded, early‑stage AI SaaS startup. This is a Swiss Army Knife role for someone who thrives in ambiguity, takes initiative, owns follow‑ups, and helps leadership move faster by creating structure out of chaos.

Strongly prefer location in the Columbus Ohio region

Spearfish is an AI‑first contextual intelligence platform transforming contact centers from cost centers into competitive weapons. We reverse‑engineer excellence from top‑performing agents and scale that intelligence across every human or AI agent — enabling elite performance from day one.

Spearfish was founded by proven entrepreneurs (Call Copy → acquired by NICE Systems; Motion

CX) and is backed and funded, with strong early enterprise traction. We’re in a high‑growth phase — moving fast, iterating quickly, and building the operational muscle to scale.

This is a Founder’s Associate role — not a traditional assistant, and not yet a Chief of Staff.

Your job is to increase founder leverage.

You’ll work directly with the founders and leadership team to:

• Keep priorities clear
• Ensure follow‑ups actually happen
• Create structure where none exists
• Absorb ambiguity and turn it into action

This role is ideal for someone early in their career who wants real ownership, rapid learning, and exposure to every part of building a startup — from sales and customer relationships to operations, systems, and leadership decision‑making.

If you’re entrepreneurial, comfortable without rigid structure, and energized by responsibility, this role will stretch you fast.

• Enable & Equip the Founders
• Own founder to‑do lists, follow‑ups, and priorities across meetings, customers, and internal discussions
• Ensure meetings lead to clear next steps — and that nothing falls through the cracks
• Manage up effectively: re‑surface important items, reframe priorities, and protect momentum when leadership is moving fast or brushing things off
• Create Order Out of Chaos
• Build and maintain lightweight systems and processes (Notion, Airtable, Hub Spot, AI tools)
• Track initiatives, deadlines, KPIs, and cross‑functional projects
• Identify gaps before they become problems — and proactively solve them
• Execute Across the Company (Swiss Army Knife Mode)
• Support sales outreach, customer onboarding, pilots, and relationship management
• Assist with marketing execution: decks, one‑pagers, website updates, events, and launches
• Prepare internal updates, investor materials, and leadership communications
• Jump into whatever needs doing to move the business forward — even when it’s not clearly defined

• Learn and deploy AI‑based tools to automate workflows and increase efficiency
• Become a power user of the same AI‑driven systems we help customers adopt

Entrepreneurial, curious, and motivated by ownership and responsibility

Comfortable in fast‑moving, unstructured, early‑stage startup environments

Confident enough to share your opinion — and disciplined enough to execute

Strong at organization, follow‑through, and delivery

Able to manage relationships and “sell the solution” through trust, clarity, and persistence

Willing to ask for help when needed — and strong enough to push back when something matters

You don’t say “that’s not my job” —
you say “I’ve got it”

0–5 years of experience in startups, SaaS, operations, consulting, sales, or related roles

• Work directly with proven founders in a funded, high‑growth AI startup
• Your work directly impacts customer success, execution quality, and company velocity
• Exposure to every part of building a company: GTM, ops, product feedback, fundraising, and leadership
• Clear growth path into Chief of Staff, Head of Operations, or other leadership roles as the company scales

If this role excites you — even if you don’t meet every requirement — we encourage you to apply. We care far more about mindset, ownership, and learning velocity than perfect resumes.

This role isn’t for someone looking for structure or narrow responsibilities. It’s for someone who wants to learn fast, take responsibility, and help build something real.