Billing Analyst

Join to apply for the Billing Analyst role at UNICON International Inc.

Location:

Columbus, OH (Onsite) | Salary: $53-58k | Benefits:
Medical, Vision, Dental, 401(k)

We are currently accepting resumes for a Billing Analyst position in Columbus, OH.

The Billing Analyst is responsible for billing operations, analysis and customer service for large accounts. The Analyst will liaise with utilities, internal and external customers to resolve routine and complex billing questions and requests to ensure on‑time, accurate billing.

• Verify accuracy of billing data and review and analyze individual accounts, making independent decisions regarding billing activities.
• Serve as the primary contact for large‑account billing management internally and externally through proactive communication with Sales and Customers, and reviewing all large account billings.
• Identify billing discrepancies, determine root cause, and take necessary steps to resolve issues and revise errors.
• Create manual invoices at a detailed customer level, ensuring data integrity.
• Review, analyze and resolve unbilled cycles.
• Communicate and maintain relationships with utilities to troubleshoot issues and verify data.
• Work with IT to improve system‑driven automation.
• Accurately update and generate reports, analyze and draw appropriate conclusions.
• Comprehend and interpret EDI.
• Ensure SOX compliance and participate in the monthly close process.
• Work closely with the Pricing team to fully understand pricing components, ensure billing processes are aligned, and stay abreast of any market‑driven or utility changes that affect billing determinants.
• Ensure high degree of customer service for both internal and external customers.
• Ensure processes and training materials are documented and regularly maintained.

• Bachelor's Degree or equivalent (Accounting, Finance or Business Management preferred).
• Minimum 3 years billing, finance or relevant business experience.

• Advanced Excel and/or Microsoft Access skills for data analysis.
• Technical understanding of information systems.
• Ability to read and interpret general business and technical documents and deliver concise communication to the sales team, customers, and other client Energy employees.
• Ability to interact with all levels of the organization.
• Solid analytical and problem‑solving skills.
• Energy background / Energy billing experience ideal.

• Ability to prioritize, plan proactively, manage conflicting priorities, and multi‑task effectively.
• Superior attention to detail and conscientious attitude related to quality of work.
• Ability to work independently (with little instruction/supervision).
• Effective problem‑solving skills: identify alternatives and develop unique solutions.
• Proactive initiative, ask questions to ensure understanding/clarity.
• Comfortable with change, uncertainty and in‑development conditions.
• Resilient under stress and able to manage multiple demands.
• Excellent communication skills written, spoken, listening with ability to explain and interpret issues clearly.

• Entry level

• Contract

• Accounting/Auditing and Finance

• Utilities

UNICON International, Inc. is an Equal Opportunity Employer.

If you are interested in working for an organization where honesty, integrity, and quality are among the core principles, click apply today!