Business Process Analyst - Application Development

Business Process Analyst 2 - Application Development (250009ID)

Organization:
Medicaid

Agency Contact:
Human Resourceso.gov

Unposting Date:
Jan 8, 2026, 4:59:00 AM

Work Location:

Lazarus 6 50 West Town Street Columbus 43215

Primary

Location:

United States of America-OHIO-Franklin County-Columbus

Compensation: $40.59/hour

Schedule:

Full-time

Union: OCSEA

Primary Job Skill:
Information Technology

Professional

Skills:

Collaboration, Organizing and Planning, Written Communication

Primary Technology:
Not Applicable

Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine’s agenda for Ohio’s future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.

Ohio Department of Medicaid plays a unique and necessary role in supporting the governor’s vision. As the single state Medicaid agency responsible for administering high-quality, person-centered healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:

• Delivering a personalized care experience to more than three million people served.
• Improving care for children and adults with complex behavioral health needs.
• Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.
• Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.
• Ensuring financial transparency and operational accountability across all Medicaid programs and services.

What You Will Do at ODM:

Office:
Information & Technology Services
Bureau:
Operations & Business Intelligence
Classification:
Business Process Analyst 2 (PN )
Job Overview:
The Ohio Department of Medicaid (ODM) is seeking a Business Process Analyst to join our Information & Technology Services (ITS) Team. This position will support projects within the Application Development and Business Intelligence areas. As a Business Process Analyst, your responsibilities will include:

• Facilitating requirement gathering sessions with stakeholders using various development methodologies (e.g. Waterfall, Agile, Dev Ops, RAD).
• Applying knowledge of Software Development Life Cycle (SDLC) methodologies to support project planning and execution.
• Reviewing assigned business processes from end-to-end to identify risks, inefficiencies, and opportunities for improvement.
• Developing and maintaining project documentation (e.g. deliverables, artifacts, issue logs, meeting minutes, schedules, and status updates).
• Working on multiple projects and environments simultaneously
• Utilizing productivity and business analysis tools to support project activities and communication.
• Fostering strong collaboration with cross-functional teams and business partners.

Preferred

Skills:

• Proficiency in SQL for querying and analyzing data to support business requirements.
• Experience with data visualization and reporting tools to create dashboards and present key metrics.
• Ability to develop test plans, create test data, and perform testing to validate system functionality and data accuracy.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific…