Senior Business Operations & Change Management Consultant

Senior Business Operations & Change Management Consultant

Position:
Senior Business Operations & Change Management Consultant

Department:
Health Sciences | Government Resource Center

Location:

Pressey Hall (0309)

Position Type:
Regular

Scheduled

Hours:

40

Shift: First Shift

The Ohio Colleges of Medicine Government Resource Center (GRC) invites applications for a Senior Business Operations & Change Management Consultant. As the GRC evolves in staff composition and project portfolio complexity, this senior-level integrator will serve as a cross‑functional leader at the intersection of strategy, governance, and culture, ensuring operational integrity and long‑term sustainability. The successful candidate will work closely with the Associate Director, applying mastery to build scalable workforce infrastructure, establish change governance structures, and advise leadership on organizational stability.

Typical responsibilities are business‑case specific and include combinations of the following:

• Strategic Change Management & Governance:
  Establish formal change governance structures and modernize guidelines to increase consistency and leadership alignment. Lead or co‑lead organization‑wide culture stabilization initiatives, especially during transition periods.
• Operational Systems & Infrastructure:
  Design and manage organizational operating systems and internal controls. Build scalable workforce infrastructure (workflows, documentation, performance alignment) to reduce operational risk and strengthen transparency.
• Leader Enablement & Advisory:
  Act as a trusted advisor to executive leadership regarding change complexity and workforce stability. Implement leader enablement practices to improve trust and retention across the unit.
• Workforce Modeling:
  Support complex staffing models and develop workforce readiness plans to optimize research and administrative capacity. Align onboarding frameworks with performance expectations and accountability systems to reduce organizational friction.
• Business Process & Efficiency Analysis:
  Conduct high‑level business analysis and resource modeling to support data‑driven decision making. Focus on process standardization and efficiency (e.g., Lean/Six Sigma methodologies).
• Executive Reporting:
  Prepare high‑level reports and presentations for internal and external partners.

Bachelor’s degree in a relevant field or equivalent is required.

A minimum of 8 years of relevant experience. Successful completion of a background check is required. Selected candidates may be asked to complete a pre‑employment physical including a drug screen.

Twelve or more years of experience is preferred. Demonstrated expertise in leading large‑scale transformation or organizational change management in a high‑complexity regulatory and policy environment. Experience advising executive leadership teams through organizational disruption or rapid evolution. Management Certification (e.g., SHRM) or Process Improvement Certification (e.g., Lean Six‑Sigma) is highly preferred. Experience working with state agencies, higher education, or regulated environments.

The Ohio Colleges of Medicine Government Resource Center’s mission is to identify, research, and spread innovative practices to improve access to quality healthcare for all Ohioans through partnerships with healthcare, state, and academic leaders. The GRC’s current work encompasses critical issues and challenges in public health and health services, including maternal and infant mortality, behavioral health, Ohio’s Medicaid members, management of chronic conditions such as diabetes and hypertension, and health system payment innovation.

See more about GRC’s project work here: (Use the "Apply for this Job" box below)./Projects

The GRC is a family‑friendly workplace that supports in‑person and remote‑hybrid work arrangements. The philosophy is to provide staff with training, mentorship, and professional development opportunities needed to meet their professional goals, and to proactively develop GRC’s future leadership from within the organization.