Lead Ops & CX Innovator; AI Tools
Listed on 2026-10-17
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Business
AI Business & Operations, Change Management, Business Analyst
Upstart is seeking a Lead Operations Associate, Customer Experience, to support daily team health by building AI tools, analyzing demand, and guiding peers. Based in Columbus, OH, the role blends hands-on problem solving with cross‑functional collaboration.
You’ll work on staffing, process improvements, and escalation coaching, partnering with Operations Managers to improve quality, productivity, and service levels while documenting risks and guiding improvements to results.
The Lead Ops & CX Innovator (AI Tools) role at OhioX is now open for applications in Columbus, OH, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 39.000 - 55.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Lead Ops & CX Innovator (AI Tools) role in the description above.
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