Project Manager - Contractor Services

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Contractor Services Full-time Full-Time Columbus, OH, US

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we’re more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values:

• People
  :
  Encouraging the success of our people.
• Trust
  :
  Building relationships among ourselves, customers , vendors & other partners.
• Commitment
  :
  Continuously striving to deliver high-quality, measurable results.
• Innovation
  :
  Providing ideas & solutions for our customers.

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we’re more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values:

• People
  :
  Encouraging the success of our people.
• Trust
  :
  Building relationships among ourselves, customers , vendors & other partners.
• Commitment
  :
  Continuously striving to deliver high-quality, measurable results.
• Innovation
  :
  Providing ideas & solutions for our customers.

The Project Manager is responsible for coordination, deployment and everyday flow of Contractor Services Offsite Operations opportunities. Develops and maintains excellent customer relationships to ensure customer satisfaction.

• Effectively manages all assigned projects and tasks, including but not limited to:

• Product deliveries
• Installation/Project schedule and labor timelines
• Inventory management
• Milestones and checkpoints
• Customer deadlines
• Internal reports

• Oversees the Contractor Service Offsite Operation process with internal sales and operations team as well as customers for assigned projects.
• Communicates effectively with purchasing, operations, and customers on specific details and needs for each project,escalating potential conflicts to avoid impact to the customer.
• Creates and maintains project timelines based on customer requirements and expectations.
• Reviews project specifications and project-specific documents to define project scope, goals and deliverables.
• Identifies risks throughout project and initiates and executes plans to mitigate those risks.
• Maintains working knowledge of all operating systems that Loeb Electric utilizes to manage a customer’s project or shop location; verifies order accuracy and data integrity in all systems.
• Sets up projects in the appropriate operating system, maintains and updates third party and customer web portals to ensure customers’ database and Loeb’s database are synced.
• Initiates delivery of our Offsite Operations services to the customer and oversees all internal and external meetings and training associated with deploying our program.
• Responsible for developing standard operating procedures and training for all Contractor Services projects to include both internal and external SOP’s and training.
• Educates customers on our process to ensure a successful program.
• Schedules and participates in kick-off meetings as needed.
• Communicates with operations, sales, and external customers to ensure shipment of materials to the project and schedules are being adhered to.
• Identifies regular customer communication needs and provides proactive updates accordingly.
• Closes out all project documents in a timely manner and provides assessment of project success to senior leadership.
• Participates in customer and/or vendor meetings as needed.
• Participates in training opportunities