Resource Planning Lead — Scheduling & Analytics
Listed on 2026-10-30
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Business
Business Intelligence
Cigna Healthcare is seeking a Resource Planning Senior Analyst to drive daily and weekly calling strategies based on forecasted volumes, offline needs, attendance, and business obligations. You will coordinate with the Resource Management Team, Market Directors, and Managers to maintain a balanced, capacity-aligned skilling plan.
You will troubleshoot call center and phone system issues, report updates at Daily Production Meetings, and respond to Wrike requests within 24 hours.
This Full Time position is for the Resource Planning Lead — Scheduling & Analytics role at Cigna Healthcare.
This is a Full Time role.
The position is based in OH, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 60.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
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