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Guest Experience Specialist
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2025-12-31
Listing for:
Hotel Leveque
Full Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
A prominent hotel in Columbus is looking for a Guest Service Representative to be the first contact for guests, ensuring excellent service and communication throughout their stay. Responsibilities include managing check-ins, engaging guests to meet their needs, promoting loyalty programs, and handling emergencies professionally. Candidates should have 2+ years of customer service experience, excellent communication skills, and a high school diploma.
This role is integral to maintaining guest satisfaction and loyalty.
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