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Trip Planning Support Specialist
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-01-01
Listing for:
Destinytravel
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
As a Trip Planning Support Specialist, you will accompany travelers through every step of preparing their trips, offering clarity and reassurance. Your role focuses on answering questions, assisting with logistics, coordinating updates, and helping clients feel supported throughout their entire planning experience.
At Destiny Travels, we are committed to providing dependable guidance that transforms planning into a stress-free process.
Key Responsibilities- Assist clients with trip options, updates, and travel logistics.
- Provide clear explanations of requirements, documents, and procedures.
- Manage communication channels and follow up consistently.
- Handle itinerary adjustments with professionalism and care.
- Help clients feel confident and prepared for their trip.
- Work-from-anywhere flexibility.
- Training, mentorship, and industry education included.
- Positive, people-first team environment.
- Growth opportunities in travel support and coordination.
- Strong communication and active-listening skills.
- Customer service or hospitality experience preferred.
- Reliable, organized, and solution-oriented.
- Comfortable with digital platforms and multitasking.
- Enthusiasm for travel and helping people.
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