Client Representative​/Customer Service Representative

Client Representative / Customer Service Representative

Responsible for management of all vehicles in Columbus, OH

• Conduct multi-point inspection on rental returns and identify mechanical and physical concerns
• Conduct routine vehicle inventory including new purchases, rental returns and vehicles in service or repair
• Manage routine maintenance of vehicles
• Ensure vehicles are properly badged, cleaned and prepped for future rentals
• Maintain positive relationships with external body & service shops
• Transport vehicles to and from service & repair facilities
• Work with body shops for damage estimates and timely repairs
• Assist transportation department in transporting inbound and outbound vehicles
• Face to face customer interaction
• Provide exceptional customer service
• Review processes and make recommendations as needed
• Other projects as designated by management

The position would report to the NE Regional Account Executive, Columbus, Ohio.

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Permanent / Full time position

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