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Customer Success Leader Retention
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-01-03
Listing for:
Cengage Group
Full Time
position Listed on 2026-01-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading educational technology company in Columbus, Ohio, is seeking a Customer Success Manager to drive customer retention and sales growth. This role involves team management, cultivating customer relationships, and collaborating cross-functionally. The ideal candidate has proven experience in customer success or account management and a results-driven mentality. The company values an inclusive culture and offers a comprehensive compensation package that ranges from $88,600 to $115,200 annually, depending on experience and qualifications.
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